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Regal Honda - Service Center

Lakeland, FL

4.4
2,485 Reviews

2,485 Reviews of Regal Honda - Service Center

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May 09, 2025

Excellent service and recall. I can not see or prove two recalls were done. I didn't get car wash second time in a row. More

by shah_bp
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Taylor
May 14, 2025 -

Regal Honda responded

Thank you for your feedback. We're glad to hear that the service was excellent at Regal Honda, but we apologize for any inconvenience regarding the recalls and car wash. Please feel free to reach out so we can address these concerns directly.

May 08, 2025

They send you a text when you check in and you can track the progress of your vehicle. More

by Natashazimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Regal Honda responded

Thank you for sharing your experience, Natasha! Our Regal Honda team looks forward to serving you again in the future!

May 06, 2025

Happy with the service I received. I like Regal. I like the fact that they have a shuttle, so I don't have to stay at the dealership when my car is serviced. And, most of all....I l More

by Merry Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Regal Honda responded

Hi Merry, we're delighted to hear you enjoyed the service and amenities at Regal Honda, especially our shuttle service! It's great that your experience was both convenient and enjoyable. Thanks for choosing us, and we're thrilled you're loving your Honda! Safe travels!

May 06, 2025

I had to 'recalibrate' tires in cars computer system after I left. Not a big deal. The next day I tried to use my windshield washer and it was still empty even though it had been checked off as being lo More

by KHLOWE
Recommend Dealer
No
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
May 08, 2025 -

Regal Honda responded

Thank you for your feedback. We apologize for the oversight with the windshield washer fluid and any inconvenience caused by needing to recalibrate the tire system yourself. This isn’t the experience we aim to provide, and we’ll be following up with our team to ensure more thorough checks moving forward.

May 02, 2025

Excellent and timely service. Staff was very cordial and helpful. Will definitely go there again More

by shuttscarol
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Regal Honda responded

We appreciate your shoutout to our team at Regal Honda. Safe travels!

May 02, 2025

Fantastic Job. .from Sales to management very happy Took care of us and every way we’ve bend them multiple dealerships searching and vehicle is number one thank you More

by v.duvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baylis Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Regal Honda responded

We're delighted to hear that our team at Regal Honda provided you with a top-notch experience! Thank you for choosing us and sharing your positive feedback. Enjoy your new vehicle!

May 01, 2025

Great but expensive Great customer service however the price for the air filter and cabin filters are so expensive. Was able to change them a lot cheaper by myself More

by kaleclair02895
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shalymov Isaac
May 01, 2025 -

Regal Honda responded

Thank you for your kind words about our customer service—we truly appreciate it! We understand your concerns about pricing. We're always happy to discuss options with you in the future to find the best solution for your needs. Thanks again for your feedback!

May 01, 2025

Servicing is to expensive each time I bring in my vehicle. To add $56 to replace windshield wipers is ridiculous. More

by KHODGES360
Recommend Dealer
Yes
Employees Worked With
Rob Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
May 02, 2025 -

Regal Honda responded

Thank you for the review. We appreciate your feedback and encourage you to reach out directly if you have any additional questions or concerns about your visit. Respectfully, Johnny Mullins - Service Manager - (863) 356-4439

April 29, 2025

Went in for routine maintenance Brooke was my advisor and was given great service Brooke kept me updated while my car was being serviced. Will definitely come back More

by noeljarquin
Recommend Dealer
Yes
Employees Worked With
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Hartley
Apr 30, 2025 -

Regal Honda responded

Hi Noel! We're delighted to hear that Brooke provided you with excellent service during your visit to Regal Honda. Thank you for choosing us for your routine maintenance, and we look forward to seeing you again!

April 29, 2025

Went in for routine maintenance Brooke was my advisor and was given great service Brooke kept me updated while my car was being serviced. Will definitely come back More

by noeljarquin
Recommend Dealer
Yes
Employees Worked With
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Hartley
Apr 30, 2025 -

Regal Honda responded

Hi Noel! We're delighted to hear that Brooke provided you with excellent service during your visit at Regal Honda. Thank you for choosing us for your routine maintenance, and we look forward to seeing you again!