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Regal Honda - Service Center

Lakeland, FL

4.4
2,596 Reviews

2,597 Reviews of Regal Honda - Service Center

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August 15, 2025

Everything was to my satisfaction. Look forward to doing business again at this dealership in the future. More

by alaccount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Regal Honda responded

Thanks so much for sharing your experience with us.

August 15, 2025

Shalymov Isaac went above and beyond to help me. He is an amazing person!! He got a rental car for me and made sure to check on me throughout the process. The sales team might need more training. Tr More

by Xdianex2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Regal Honda responded

Thank you so much for your thoughtful feedback. We're thrilled to hear that Shalymov Isaac went above and beyond to assist you — he truly is a valued member of our team, and we'll be sure to pass along your kind words to him. We also appreciate you sharing your experience with our sales team. Your feedback is important and gives us the opportunity to improve. We're sorry to hear that the interaction felt overly sales-driven, especially during a time when more support and understanding were needed. We’ll be addressing this with our sales staff to ensure we’re focusing on what matters most — helping our customers feel heard, supported, and respected throughout their visit. Thank you again for taking the time to share your experience.

August 14, 2025

Awesome service. Too many salesmen. Feel comfortable with my vehicle services. Thank you Rob for your kindness and attention. More

by cat560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Regal Honda responded

Thank you so much for taking the time to leave us feedback.

August 14, 2025

I have been going to Regal Honda for 18 years and Rob Young has been my Service Advisor the whole time. I would not buy a car anywhere else. Consistent excellent customer service with all four of my Hond More

by MICHAELBELLIVEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Regal Honda responded

Thank you for your loyalty. See you next time!

August 09, 2025

Regal Honda is always friendly and very helpful. It is a pleasure to do business with them. More

by TREELADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Regal Honda responded

Thank you so much for taking the time to leave us a 5-star review - it's much appreciated!

August 08, 2025

We had excellent service. Everyone was knowledgeable and helpful. Talan Miller, our salesman, is very pleasant to deal with. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Regal Honda responded

Thank you so much for taking the time to share your experience at Regal. We take pride in knowing our customers are happy with their store experience.

August 07, 2025

Chrissy was helpful to me, the customer, and to her fellow workers. I appreciated the fact that she was also prompt, attentive, knowledgeable, concerned, expedient, personable, efficient, and effectiv More

by natjanewest
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Regal Honda responded

It sounds like Chrissy knocked it out of the park! Thank you for choosing Regal Honda and for sharing your feedback. We’ll be sure to pass along your appreciation to her!

August 07, 2025

Everyone was very friendly, courtesy, and took really good care of us and our vehicle More

by countrywoman99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 08, 2025 -

Regal Honda responded

Thank you for the wonderful feedback about our Regal Honda team! We appreciate your business and hope we have the opportunity to serve you again in the future!

August 06, 2025

I've purchased several vehicles from them and they provide excellent service. The service advisor was very helpful. More

by MCDRAYTON
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Regal Honda responded

Thank you for choosing Regal Honda time and again! It's wonderful to hear that our team took such great care of you. See you next time!

August 02, 2025

Regal Honda are professionals and dependable. Scheduling services made it quick and easy saving time at our visit. Excellent! More

by charlieprice55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hay
Aug 04, 2025 -

Regal Honda responded

Thank you for sharing your feedback about our professional and efficient service team! -Regal Honda