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Regal Kia Lakeland

Lakeland, FL

4.5
5,880 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,880 reviews

June 16, 2026

Great customer service, attentive to my needs. Blah blah blah blah blah blah she was great!!! More

by dmerryman
Recommend Dealer
Yes
Employees Worked With
Annaliese
June 16, 2026

Excelent The employee was very friendly and answered all my questions very kindly. She demonstrated knowledge of his work at all times. More

by valle798
Recommend Dealer
Yes
Employees Worked With
Anneliese Rivera
Jun 16, 2026 -

Regal Kia Lakeland responded

We appreciate your kind feedback. We’re glad our staff answered all your questions and demonstrated expertise throughout the service. Thank you for trusting your Kia Telluride with us and we look forward to helping you again.

June 16, 2026

excellent service We have had a Kia for my wife and I for many years. We are very pleased with our cars and service More

by DGASH
Recommend Dealer
Yes
Employees Worked With
Orlando
Jun 16, 2026 -

Regal Kia Lakeland responded

Thank you for continuing to choose us for your Kia Sorento service and for trusting us with your family’s vehicles over the years. It’s rewarding to know you’re pleased with both the cars and the care they receive. We appreciate you sharing your positive experience.

June 16, 2026

It was nice. It was very cold and the snacks were not available. But overall It was good. More

by pammypam42
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
Jun 16, 2026 -

Regal Kia Lakeland responded

Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

June 15, 2026

I was looking for more cargo space, with a tow hitch, and gas efficient. My salesman Brett found one on the lot exactly what I wanted. We negotiated a deal the next day and the vehicle is amazing! More

by Juan6camacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathen Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Regal Kia Lakeland responded

It’s wonderful to know that Nathen matched you with a Kia Carnival Hybrid offering the cargo space, tow hitch, and efficiency you requested. We’re pleased the negotiation went smoothly and that you’re enjoying the vehicle. Thank you for choosing us and we hope you continue to enjoy its versatility.

June 15, 2026

I was looking for more cargo space, with a tow hitch, and gas efficient. My salesman Brett found one on the lot exactly what I wanted. We negotiated a deal the next day and the vehicle is amazing! More

by Juan6camacho
Recommend Dealer
Yes
Employees Worked With
Brett I believe, he had dreads and had a desk in the front corner
Jun 15, 2026 -

Regal Kia Lakeland responded

It’s fantastic to hear we found a Kia with the towing capacity, cargo room, and fuel efficiency you wanted. Thank you for sharing your experience, and congratulations on your new vehicle!

June 15, 2026

Surprisingly was only there for an oil change when I was approach and talk to about trading my vehicle. More

by JEWY83161
Recommend Dealer
Yes
Employees Worked With
Trey Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Brooks
Jun 16, 2026 -

Regal Kia Lakeland responded

Hi Jew! It's great to hear our team made such a strong impression. Thank you for choosing Regal Kia and for sharing your experience. Please reach out if there's anything else we can do for you!

June 14, 2026

Theo listened to what I was looking for and needed. Didn't waste my time showing me other stuff. More

by JATKINS324
Recommend Dealer
Yes
Employees Worked With
Theo
Jun 14, 2026 -

Regal Kia Lakeland responded

Thank you for choosing your new Kia Sorento. We’re glad we focused on what you needed and respected your time. Please enjoy the drive and let us know if we can help again.

June 14, 2026

Justin was incredible. The service all around was great. Would highly recommend Justin to any friends or family. I am thoroughly impressed with KIA coming from BMW. More

by jacobgregory1212
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
Jun 14, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear Justin delivered outstanding service during your visit. We’re glad our Kia service impressed you after coming from BMW. Thank you for recommending Justin to your friends and family.

June 13, 2026

She was very professional and had excellent customer service . She was very professional and had excellent customer service . I recommend her to my friends and family for kia service. More

by Kikilongga
Recommend Dealer
Yes
Employees Worked With
Anneliese Rivera
Jun 14, 2026 -

Regal Kia Lakeland responded

We’re glad our team provided professional and attentive service for your Kia Sportage. Thank you for recommending us to friends and family. We look forward to caring for your vehicle again.

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