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Regal Kia Lakeland
Lakeland, FL
5,481 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,482 reviews
January 20, 2024
88$ for an oil change? I almost fell over when presented with bill. Oil change Not for a truck or large SUV but for an old Kia soul also not expensive oil used. Own a large I almost fell over when presented with bill. Oil change Not for a truck or large SUV but for an old Kia soul also not expensive oil used. Own a large RV also & have never paid the price per oil change that Regal Kia is charging Needless to say I can assure you that I will Never have my oil changed at Regal Kia again! More
by callunzo7
Employees Worked With
Genesis Cruz
January 17, 2024
The 30k maintenance was done + alignment check that I requested. Work was done reasonable quick /fair cost. I've had all my maintenance work done here by their great team. requested. Work was done reasonable quick /fair cost. I've had all my maintenance work done here by their great team. More
by d3todom2
Verified CustomerJanuary 14, 2024
I was very pleased with the amount of inventory available and the knowledge of the sales people.(Gibran) there is no question. They did not have a thorough knowledge. finance and department was exemplary and and the knowledge of the sales people.(Gibran) there is no question. They did not have a thorough knowledge. finance and department was exemplary and professional. . The warranty is the best on the market. I've had my Sorento for 3 weeks now and I could not be more pleased. More
by deedeeh20
Employees Worked With
Pedro Jenner, Gibran Rivera
January 14, 2024
It was a pleasant, quick and trouble free experience Jeremy was very attentive and made sure all my questions were answered Jeremy was very attentive and made sure all my questions were answered More
by honglee352
January 14, 2024
Curious and professional, easy and simple to use Could have been a bit more informative before the work was done have been a bit more informative before the work was done More
by D.BURTZ
January 14, 2024
It was very pleasant It was pleasant and very Jonathan was very respectful and considerate was very respectful and considerate More
by sabrinahorne66
January 13, 2024
they sent me off the lot THREE times with my steering wheel not aligned. the first time my whole steering wheel column was missing a piece as well. after having my car for almost 5 WEEKS. and i'm 5 month wheel not aligned. the first time my whole steering wheel column was missing a piece as well. after having my car for almost 5 WEEKS. and i'm 5 months pregnant. horrible service, never will go back. More
by ASHLEYGONZALEZ0221
Employees Worked With
Brooke
January 13, 2024
Timely and efficient Jonathan was very helpful and professional. The atmosphere in the waiting area was clean and full. professional. The atmosphere in the waiting area was clean and full. More
by RAIEWYNN
