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Jonathan Benitez

Overview Reviews (864)

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Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8

864 Reviews

Overview Reviews (864)

4.8

864 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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864 Reviews of Jonathan Benitez

July 27, 2026

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I just want to say I bring my car continuously to regal Kia because of the professionalism that is given to me at the dealership and I will not go anywhere else Kia because of the professionalism that is given to me at the dealership and I will not go anywhere else More

by usmcrrvnv2

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jeff Soloj, Misty Osborne, Jeremy Mahr, Justin Callahan

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Jul 27, 2026 -

Regal Kia Lakeland responded

We’re grateful for your continued trust in our team’s service for your Kia Seltos. It’s rewarding to know our professionalism keeps you coming back, and we look forward to supporting you for many more visits.

Jul 27, 2026 -

Regal Kia Lakeland responded

Your feedback means the world to us! Thank you for choosing Regal Kia and for sharing your experience. Safe travels ahead!

July 25, 2026

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I've always love coming here. I felt the waiting room has got all the comfort of home. I felt the waiting room has got all the comfort of home. More

by DaJoQuim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alaina Southern, Misty Osborne, Jeremy Mahr, Sarah Abichid, Sulie Vargas, Justin Callahan

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Jul 25, 2026 -

Regal Kia Lakeland responded

It’s wonderful to know the waiting room felt so comfortable. Sarah and the rest of our team strive to provide a homelike atmosphere during your Kia service. We look forward to welcoming you back soon.

July 22, 2026

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Great customer service! Quick and easy. Jonathan was amazing! Explained everything in detail. Had my car in and out. A very thorough experience. Quick and easy. Jonathan was amazing! Explained everything in detail. Had my car in and out. A very thorough experience. More

by rinag45

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Jul 22, 2026 -

Regal Kia Lakeland responded

We’re glad Jonathan’s detailed explanations made your Kia Carnival service quick and informative. It’s great to know your visit was efficient and thorough. Thank you for sharing your experience.

July 21, 2026

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Employee Rating

Great experience, however they did not fill my washer fluid and with the tire rotation did not check air in tires. All were below 30. Just need to tighten up the service. Thanks fluid and with the tire rotation did not check air in tires. All were below 30. Just need to tighten up the service. Thanks More

by Jamesjimphillips

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Jul 22, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your experience, James. We appreciate your business and hope to see you again soon.

July 16, 2026

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The Regal Kia is an outstanding. I have purchased two vehicles and have them both serviced there. I trust them to do a great job in every aspect. I have purchased two vehicles and have them both serviced there. I trust them to do a great job in every aspect. More

by warren.nash

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Lopez, Jeremy Mahr, Justin Callahan, Theodore Knight , Cesar 5stars

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Jul 16, 2026 -

Regal Kia Lakeland responded

Thank you for choosing us twice for your Kia purchases and for trusting our team with your Telluride’s service. Your confidence in our ability to deliver great care in every detail is truly appreciated.

July 15, 2026

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Employee Rating

Great customer service and quick up to date information on my vehicle via text. And how much time vehicle would take to complete service. Very pleased with the service provided. I would recommend RegalKia on my vehicle via text. And how much time vehicle would take to complete service. Very pleased with the service provided. I would recommend RegalKia of Lakeland service to anyone.I’m please with results rendered on my vehicle via text. More

by Anrod1953

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 16, 2026 -

Regal Kia Lakeland responded

It’s great to hear that you were so well-informed and taken care of by our service team. We truly appreciate your feedback and recommendation, and we look forward to seeing you again down the road here at Regal Kia!

July 15, 2026

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Asked me if i would like the car washed after, I said yes and it definitely was not washed. and it definitely was not washed. More

by Jabholt30

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Jul 16, 2026 -

Regal Kia Lakeland responded

Hi Holt! Thank you for bringing this to our attention about the car wash not being done, which has been passed on internally for improvements at Regal Kia! We apologize for the inconvenience caused.

July 15, 2026

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Jonathan was very helpful from the time I got out of my car . He explained things that needed fixing to were I could understand. car . He explained things that needed fixing to were I could understand. More

by latisaanderson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Jul 15, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your experience with Jonathan. It’s wonderful to hear that the repair explanations were clear and helpful. We appreciate you trusting us with your Kia Sorento and look forward to assisting you again.

July 04, 2026

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Everything went smoothly, including my free ride back to the dealership Jonathan was excellent and stayed in touch with me throughout my entire stay the dealership Jonathan was excellent and stayed in touch with me throughout my entire stay More

by Parishlili740

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Jul 05, 2026 -

Regal Kia Lakeland responded

We’re pleased the complimentary ride back worked well for you and that Jonathan kept you informed throughout your visit. Thank you for trusting our team with your Kia. We look forward to serving you again.

July 02, 2026

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Everyone was super friendly and keep checking on my mother while she was getting the oil changed. I appreciate that. mother while she was getting the oil changed. I appreciate that. More

by rathbunalexis0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 02, 2026 -

Regal Kia Lakeland responded

It’s great to hear our team stayed attentive to your mother during her Kia’s oil change. Jonathan and our team appreciate your kind words and look forward to assisting you again.