Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
715 Reviews
4.7

715 Reviews

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715 Reviews of Jonathan Benitez

June 30, 2025

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Employee Rating

Jonathan was friendly and knowledgeable. Service time was great and I really like the text and call to advise my vehicle was ready for pick up. More

by Tacoyia
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Jun 30, 2025

Regal Kia Lakeland responded

Hi Tacoyia, we're delighted to hear that Jonathan provided you with excellent service at Regal Kia. Thanks for sharing your experience, and we look forward to serving you again!

June 28, 2025

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Employee Rating

Marketing materials and mailings are misleading. Actual price is much higher for service than the “big print” indicates. Service times of 90-120 minutes for an oil change and inspection is not compe More

by lbfhman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 30, 2025

Regal Kia Lakeland responded

Thank you for sharing your feedback. We apologize if our marketing materials and service times did not meet your expectations, as we strive to provide clear communication and efficient service. Your comments about the inspection notifications are noted, and we'll work on improving this aspect of our services. If you'd like to discuss further or have any questions, please feel free to reach out. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

June 28, 2025

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No comments. Xx xx xx xx xx xx xx xx xx xx xx xx xx More

by barbarakicklighter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Regal Kia Lakeland responded

Thank you!

June 28, 2025

Dealership Rating
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Was told it would take 1 hour 30 minutes but I was actually there for 3 hours. More

by Sweetashes2023
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Regal Kia Lakeland responded

Thank you.

June 26, 2025

Dealership Rating
Employee Rating

Very welcoming staff always there to help you with what you need and gets you out as fast as possible More

by francistroy41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Regal Kia Lakeland responded

We're delighted to hear that our team at Regal Kia made your visit efficient and welcoming! Thank you for sharing this positive feedback, and we look forward to assisting you again in the future.

June 24, 2025

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Employee Rating

Jeff and his crew are awesome. Friendly and fast. Nothing but good things to say about them. More

by Marley & Family Exterior Cleaning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Regal Kia Lakeland responded

Thank you! We appreciate you!

June 20, 2025

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Employee Rating

Johnathan spent time vto diagnosis my car. I thought it was starter , turned out my battery needed replaced. thanks More

by ERVINELLBRINSON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Regal Kia Lakeland responded

Ervinellbrinson, we're glad Johnathan was able to help diagnose the issue with your car at Regal Kia. Thanks for trusting us with your vehicle needs! Safe travels!

June 19, 2025

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Employee Rating

The service and personnel were friendly and professional. The facilities were nice and water was appreciated More

by griglio36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Regal Kia Lakeland responded

Thank you for the positive feedback! We're delighted to hear that our team at Regal Kia provided friendly and professional service, and we're glad you enjoyed the facilities. We look forward to welcoming you back in the future!

June 19, 2025

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Employee Rating

I enjoy every vidit. everyone makes me feels as if I'm the most important person there. I never have to wait long and alsohave refreshments. While I wait. More

by felton.byrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Jun 20, 2025

Regal Kia Lakeland responded

Thank you for sharing your experience with us at Regal Kia! We're delighted to hear that our team makes each visit enjoyable and comfortable for you. We look forward to welcoming you back soon!

June 19, 2025

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Employee Rating

Everyone and the service exceeded my expectations. I will 100% be returning for my next service or if anything arises with my vehicle in the future. More

by alvarez.diego.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Regal Kia Lakeland responded

We're delighted to hear that our team at Regal Kia exceeded your expectations! We look forward to welcoming you back for future services or any additional needs. Thanks for choosing us!

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