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Regal Kia Lakeland
Lakeland, FL
6,249 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 6,249 reviews
Verified Customer
September 15, 2026
Everything was good from the service, waiting area (but I would suggest having a phone charging center) given the amount of time it can take. The professionalism and mannerisms were above and beyond would suggest having a phone charging center) given the amount of time it can take. The professionalism and mannerisms were above and beyond More
by YVETTE10032
Employees Worked With
Manny
September 13, 2026
Excellent service and attention, very friendly staff, professional, helpful, and highly recommended. Truly a 10/10 experience! professional, helpful, and highly recommended. Truly a 10/10 experience! More
by isa
Employees Worked With
September 12, 2026
Frank was extremely helpful and particularly went above and beyond. Julian showed good customer service and positivity and Frank just went above and beyond to show us about the car and make sure that we we and beyond. Julian showed good customer service and positivity and Frank just went above and beyond to show us about the car and make sure that we were educated and knew every detail about how to use the car and how to get the best use out of. More
by aghabourone
Employees Worked With
Frank Torres, Julian and Christian
September 12, 2026
Amy is great. She made us feel welcome as soon as we arrived. Work with us to get the deal we wanted. Regal is a great dealership and also made us feel like we She made us feel welcome as soon as we arrived. Work with us to get the deal we wanted. Regal is a great dealership and also made us feel like we were part of the "FAMILY". We purchased two KIA vehicles from Dyer KIA and were never treated as family. Actually if it weren't for the last treatment, we would never have known about REGAL More
by donald.killian
September 11, 2026
I was quoted an OTD number over the phone, but upon arrival, the price jumped and promised items like the tow hitch were removed. When brought to management's attention post-sale, a manager called, bla arrival, the price jumped and promised items like the tow hitch were removed. When brought to management's attention post-sale, a manager called, blamed me for signing, and refused to address the original quote. To top it off, they failed to set the tire pressure during PDI, leaving the car dangerous at 50 PSI instead of 35 PSI. More
by gochiararia
