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Regal Kia Lakeland

Lakeland, FL

4.6
6,249 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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951 Bartow Rd

Lakeland, FL

33801

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Showing 6,249 reviews

September 04, 2026

Attentive, patient, good customer service My experience with the dealership was great from start to finish. The staff was friendly, professional, and helpful throughout the entire process. They made everyt More

by yandarysa
Recommend Dealer
Yes
Employees Worked With
Cole Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Pierce
Sep 04, 2026 -

Regal Kia Lakeland responded

Attentive, patient support is at the heart of how our team operates. Knowing our staff could make your purchase of the new Kia Sportage effortless and stress-free is rewarding. Your recommendation and five-star rating mean a great deal to our team.

September 04, 2026

I had an outstanding experience with Emily Deane at Regal Kia. I went to the dealership with my nephew, who was buying his first car, and Emily made the entire experience exceptional from start to finish. More

by Beth Row
Recommend Dealer
Yes
Employees Worked With
Emily Deane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Regal Kia Lakeland responded

Hi Beth! We’re so glad to know Emily made your nephew's first car-buying experience smooth and enjoyable! We appreciate you choosing Regal Kia and sharing your feedback. Safe travels to both of you!

September 03, 2026

Plesent to deal with , 2 hours for a oil change and a wash is a bit much but on the other hand the service wait room is comfortable and the good snacks could come back . You are our forever dealership More

by greglinda16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Regal Kia Lakeland responded

We’re so grateful for your business and trust, Greg! It was a pleasure to serve you, and your patience during the oil change at Regal Kia is appreciated. Take care!

September 02, 2026

She greeted me with a pleasant smile and went with me to the car took all the necessary information showed to the the waiting room. Checked on me and while the work was being done. More

by revmar2
Recommend Dealer
Yes
Employees Worked With
It was a young lady, I don't remember her name.
Sep 02, 2026 -

Regal Kia Lakeland responded

Knowing our attentive greeting and check-ins during your Kia Telluride service made you feel at ease is rewarding. We appreciate you noticing the care our service team provides and thank you for choosing our service department.

September 02, 2026

Friendly workers. They got out they way to put u in a Vehicle! Thanks a lot Latoya Bell👌🏾 More

by belindataylor0613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Brooks
Sep 02, 2026 -

Regal Kia Lakeland responded

Thank you for the five-star rating and your kind words. We’re glad our team could go the extra mile to get you into your new Kia Seltos.

September 02, 2026

They coordinated my purchase John, the financial employee along with Greg The manager all of them were great More

by Cecoro131
Recommend Dealer
Yes
Employees Worked With
Chris Dolce
Sep 02, 2026 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia and for giving John and Greg a shoutout! We hope you love your ride!

September 01, 2026

Went to the dealership when my dash was indicating low air in my tire. Approached Manny and he took care of me in a reasonable amount of time. I didn't have an appointment. More

by Maria
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 02, 2026 -

Regal Kia Lakeland responded

Maria, we're happy to hear Manny was able to help you so promptly! Thank you for choosing Regal Kia and for your feedback. We hope to see you again! Safe travels!

September 01, 2026

I think mechanics recommend services in multi point inspections that are not needed yet such as a brake fluid exchange when I just had one 15000 miles ago. I also don't appreciate that the sales people More

by dgordingolf
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Sep 02, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your feedback. We regret any inconvenience you've experienced during your visit. We'll address your comments internally, ensuring our communication feels both clear and timely. We genuinely appreciate your trust in Regal Kia, and we aim to make future visits even better! Thank you, Alaina Southern - Customer Experience Manager - (863) 333-4633.

September 01, 2026

Very kind respectful. Professional and great work. Always a good experience Will come back again More

by Gmastokes2
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Sep 01, 2026 -

Regal Kia Lakeland responded

We’re glad you found our service courteous and professional when working on your Kia Seltos. Hearing that you plan to return means a lot to our service department.

September 01, 2026

On point quick diagnosis, quick repair got me back on the road I would highly recommend More

by wgmollfu4
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 01, 2026 -

Regal Kia Lakeland responded

Thank you!

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