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Regal Kia Lakeland

Lakeland, FL

4.6
6,249 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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951 Bartow Rd

Lakeland, FL

33801

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Showing 6,249 reviews

September 01, 2026

They where great fast and efficient excellent customer service and very nice to talk to. More

by abuggy4586
Recommend Dealer
Yes
Employees Worked With
Orlando
Sep 01, 2026 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us feedback.

Sep 01, 2026 -

Regal Kia Lakeland responded

We’re glad our team provided fast, efficient service with excellent customer care. We truly appreciate your kind words and look forward to serving you again!-Regal Kia

September 01, 2026

We had areal enjoyable day working with Malik. We accomplished everything we went for and he made sure we got everything we needed. 👍 More

by hdmunn
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Regal Kia Lakeland responded

We’re glad you enjoyed your service appointment on your Kia Sorento and that our team could take care of everything you needed. Knowing that we met your goals means a lot to our service department.

Sep 01, 2026 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia and for sharing your wonderful experience with Malik. Have a fantastic day!

September 01, 2026

After having to call and find out that my part was in instead of being contacted like I was told I would. I spent over 2 hours waiting for my horn to be fixed. After leaving with my so called repaired ve More

by paxtondd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Regal Kia Lakeland responded

I apologize for the lack of communication regarding your part's arrival, as well as any inconvenience caused by the repair process. It's concerning to hear that your horn is still inoperable. We take these matters seriously, and I would appreciate the opportunity to make things right for you. If you are willing to give us another chance, please contact me so we can work towards a resolution together. Thank you for your feedback, Felix Mendez - Service Lane Manager - 863-333-4656

September 01, 2026

Frank was awesome, and we were on a time crunch and he helped get us out quickly with our new carnival More

by woelk94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank our sales associate
Sep 01, 2026 -

Regal Kia Lakeland responded

We’re glad we could help you get out quickly with your new Carnival Hybrid when time was tight. Our team is pleased we could expedite your purchase so you could hit the road without delay.

August 30, 2026

A little late posting but a huge thank you to Jeremy Mahr at Regal Kia Lakeland. I never worry when I need to take my Kia for any reason. I decided to wait outside and the way you treated your customers was More

by K. E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Regal Kia Lakeland responded

Hi K.E! Thank you for sharing your positive feedback about Jeremy and our team! It's wonderful to know you felt well taken care of at Regal Kia. Safe travels, and see you next time! -Regal Kia

August 29, 2026

Very pleasant and easy to deal with. I would recommend Regal kia to everyone who asks me. Brooke was very professional and pleasant. ?? More

by halnbecksnwplwnsvcs
Recommend Dealer
Yes
Employees Worked With
Brooke Deane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Deane
Aug 29, 2026 -

Regal Kia Lakeland responded

We’re glad purchasing your new Telluride felt smooth and hassle-free. Knowing you’d recommend our dealership to anyone means a great deal to our team. It’s wonderful to hear Brooke was professional and welcoming throughout your visit.

August 29, 2026

I had yet another great experience at Regal Kia on Thursday. Manny was my greeting technician and was just outstanding. More

by naughtsr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny in service
Aug 29, 2026 -

Regal Kia Lakeland responded

Knowing that your visit felt so welcoming is rewarding to our service department. We’re glad to care for your Kia Sportage again.

August 29, 2026

Nathan and Meleke were great, very patient and informative. They made sure all my questions were answered. More

by esg2775
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathen Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2026 -

Regal Kia Lakeland responded

Your note about Meleke and Nathen’s patience underscores how our service department values clear, informative support. We’re glad all your questions were answered during the service on your Kia Niro. Your praise of their patience and clarity means a great deal to us.

August 29, 2026

The person helping me kept me informed as to what was going on. He was very nice and personable. More

by janlotz57
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 29, 2026 -

Regal Kia Lakeland responded

Clear communication is at the heart of our service department. Knowing our friendly, approachable support made a difference during the service on your Kia K4 is rewarding.

August 28, 2026

I had a great experience at the dealership , Cole was absolutely wonderful to us and did everything he could to make sure I left that day with the car I wanted! More

by jessicagammel1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Regal Kia Lakeland responded

Our team enjoyed helping you secure your new Kia K5 in a single visit. Knowing that Cole went above and beyond to ensure you left with the car you wanted is truly rewarding. Your kind words and five-star rating mean a lot to our team.

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