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Regal Kia Lakeland

Lakeland, FL

4.5
5,715 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,715 reviews

December 11, 2022

El servicio fue excelente desde el vendedor hasta el manager. Todos buscaron la forma en complacerme. Son muy profesionales. More

by Lynnette Gonzalez
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose de la Cruz (vendedor) y Santos (manager). Ambos 5 estrellas , Roberto Rodriguez
Dec 21, 2022 -

Regal Kia Lakeland responded

¡Gracias hasta la próxima!

December 10, 2022

Every time I up there I don’t have to wait long and they are always on time! More

by BNARVAEZ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

December 10, 2022

Kelsey is the most professional service consultant that I get the chance to deal with at the center. Very knowledgeable and caring through the whole process. More

by LMTEAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Dec 21, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

December 09, 2022

Keep you informed and very courteous. We were having trouble with cell phone hook up. When leaving our service Tech went out and hooked up. More

by MARYBUTTERHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
Dec 24, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

December 09, 2022

Prompt on appt time, reasonable repair time, comfortable waiting area, vehicle wash was unexpected surprise! More

by southerngirlsrbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Moreira, Jorge Benitez
Dec 24, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

December 08, 2022

The service is excellent 👌 and Jonathan was very helpful and very kind. I am very please. More

by Ada castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
December 08, 2022

My overall experience was great! Willie was awesome. I’m a very happy customer. I love my new car. More

by CAROLRIVERS1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Willy Moreira, Srecko Bokun
December 08, 2022

Everyone was a rockstar and was very helpful! We felt taken care of for sure. More

by MANDA.CONNOLLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gibron, Srecko Bokun
December 08, 2022

We don’t trust anyone else when it comes to servicing our vehicles. Jorge is my go to guy. More

by John Windsor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Benitez
December 08, 2022

The staff was welcoming, polite, professional ,the service was good and they answered all questions. Thank you More

by Golden7blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Maldanado
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