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Regal Kia Lakeland
Lakeland, FL
5,711 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,711 reviews
October 22, 2022
I came in for a recall and all xxxx broke loose after that. The following week I needed a transmission the week after that I need a alternator. While getting my alternator put on the mechanic realized th that. The following week I needed a transmission the week after that I need a alternator. While getting my alternator put on the mechanic realized the dealership never put the bolts back in when they changed my transmission. I will never come to this dealership again awful experience. More
by Theresa
Verified CustomerEmployees Worked With
Shawn in service
October 22, 2022
Always efficient and friendly, you know how things will go when you drop your car for service. Highly recommended. go when you drop your car for service. Highly recommended. More
by samb6
Employees Worked With
October 21, 2022
The service is very nice and professional, they can’t help it I guess if it takes the technician 2 or 3 hours to change your oil. Ridiculous!!! Thank you for my last visit. help it I guess if it takes the technician 2 or 3 hours to change your oil. Ridiculous!!! Thank you for my last visit. More
by ARFSLR91463
Employees Worked With
October 20, 2022
I love coming in here. I'm always treated like a member of the family. I'm always treated like a member of the family. More
by Niminie288
Employees Worked With
October 20, 2022
When I came into Kia I was not looking for a vehicle but David reminded me that I deserved to have my dream car & because of him I was able to purchase it. David was extremely patient & helped as much as he David reminded me that I deserved to have my dream car & because of him I was able to purchase it. David was extremely patient & helped as much as he could. I highly recommend anyone looking for a vehicle to contact David! More
by roxannasmith36
Employees Worked With
David Maldanado
October 19, 2022
The people in the dealership are always incredibly friendly and welcoming, which makes me always want to come back! Victor Estrada was especially welcoming and did everything and more for me! friendly and welcoming, which makes me always want to come back! Victor Estrada was especially welcoming and did everything and more for me! More
by caryn.turner
Employees Worked With
Srecko Bokun, Victor Estrada
October 19, 2022
Leah was great, she actually cared about what I had to say. She listened well and I want to deal with her if I get a car. say. She listened well and I want to deal with her if I get a car. More
by Fscomp74
Employees Worked With
October 19, 2022
This is friendliest place ihave ever been to get service. My son Mark told me to come here.he wa right.the people are so nice. My son Mark told me to come here.he wa right.the people are so nice. More
by gtesterman1
October 19, 2022
I will never return. Made we wait 45 minutes while they did nothing saying they needed to check the vin. The vin is on the recall paper and the car. Made we wait 45 minutes while they did nothing saying they needed to check the vin. The vin is on the recall paper and the car. More
by SDMH
Employees Worked With
Kelsey Johnson
