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Regal Kia Lakeland
Lakeland, FL
5,715 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,715 reviews
September 15, 2022
We had a pleasant experience. The young man, Malik was kind and helpful. Our salesman, Victor was great and Pedro, our finance guy was also excellent. The young man, Malik was kind and helpful. Our salesman, Victor was great and Pedro, our finance guy was also excellent. More
by rssmith224
Verified CustomerEmployees Worked With
Pedro , Victor Estrada
September 13, 2022
I will not bring my car back there. To many bad problems I’ve experienced there. Will not recommend it to no one. My car could of exploded when I left for a incomplete job. Need it repo To many bad problems I’ve experienced there. Will not recommend it to no one. My car could of exploded when I left for a incomplete job. Need it reported to the corporate office. Thank you More
by JANIS2
Employees Worked With
Kelsey Johnson
September 13, 2022
Only negative on this visit was the toy/kids room is completely unmaintained. Toys were visibly soiled as if not cleaned for a VERY long time. Girl at the desk did gove me clorox wipes and I Cleaned eve completely unmaintained. Toys were visibly soiled as if not cleaned for a VERY long time. Girl at the desk did gove me clorox wipes and I Cleaned everything myself. But as mother who often has small children with her it was absolutely unacceptable. More
by Nichole
Employees Worked With
September 12, 2022
You are sending me texts for a car that was traded in 4 months ago. I tried to call you last week to let you know Johnathan, but you did not answer.. months ago. I tried to call you last week to let you know Johnathan, but you did not answer.. More
by Broncofreak
Employees Worked With
September 09, 2022
Great service team. Jonathan was very informative during the process of my care being repaired. My only complaint is the power steering light is still coming on once I Jonathan was very informative during the process of my care being repaired. My only complaint is the power steering light is still coming on once I start my car and stays on for a few seconds. The repair done on my car was supposed to have fixed this. More
by stvnblalock
Employees Worked With
September 09, 2022
Great service from the staff. Rapid and excellent repair service.. thank you for the coffee and pastry that are there for us to unwind in the morning. Rapid and excellent repair service.. thank you for the coffee and pastry that are there for us to unwind in the morning. More
by BLONDELADY65
Employees Worked With
Lizzy Moran
