Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,903 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,903 reviews
June 08, 2020
I’m always greeted as soon as I arrive. The whole staff I’ve encountered are very helpful and will even go out of their way to help when they can. I have nothing negative to say. I’ve been here numerous ti I’ve encountered are very helpful and will even go out of their way to help when they can. I have nothing negative to say. I’ve been here numerous times. More
by CHRISG21225
Verified CustomerEmployees Worked With
Mario Medina
June 08, 2020
Mario made me feel like i was his only customer. Excellent attention to detail. Waiting room was comfortable and a nice touch to have a coffee machine. Excellent attention to detail. Waiting room was comfortable and a nice touch to have a coffee machine. More
by NONe
Employees Worked With
Mario Medina
June 08, 2020
Regal Kia has always gone above and beyond my expectations. I bought my car there and have had it serviced there every time I have needed it. The staff is always polite and kind and courteous. Gr expectations. I bought my car there and have had it serviced there every time I have needed it. The staff is always polite and kind and courteous. Great sales and service departments! Highly recommend. More
by emychell
Employees Worked With
Kelsey Johnson
June 08, 2020
Great-Won derful...this is the 3rd survey requested Read m y previous surveys.....why so many surveys...has no one read the previous ones. I WAS well pleased but after asking for another one Read m y previous surveys.....why so many surveys...has no one read the previous ones. I WAS well pleased but after asking for another one More
by llandjl
June 06, 2020
Best Dealership Regal Kia Dealership of Lakeland Fl. We were treated like a King and a Queen at this Dealership. When other dealerships played games with us this dealership got the job done!!. Please d We were treated like a King and a Queen at this Dealership. When other dealerships played games with us this dealership got the job done!!. Please do not take your business anywhere else before you stop at this one first. I PROMISE YOU, the salespeople are so professional and friendly Oh My God...especially our Orlando (that is his name) and the Finance manager whose name is Chris also gave us the royal treatment and that is why their name is "REGAL" because I PROMISE YOU that you will be treated like ROYALTY!!!! I DO NOT LIE. Every other dealership told us "Noway, or the fico score was too low or the down payment wasn't good enough, or the payment was way more than we told them we needed it to be at. Everyone else never returned our calls until days later, I never in my life saw so much UNCARING about wanting to sell a person a car like the other dealers....BUT NOT HERE AT REGAL KIA OF LAKELAND THEY GOT THE JOB DONE, AND YOU WALK OUT OF THIS PLACE FEELING LIKE ONE OF THE FAMILY I PROMISE YOU THIS MUCH!!! I WILL NEVER GO ANYWHERE ELSE TO BUY A CAR AGAIN ACCEPT HERE!!! LOVE YOU ALL REGAL, THANK YOU FOR ALL THE LOVE THAT YOU HAVE SHOWN TO MY HUSBAND AND MYSELF. Maryann and David Coberly More
by maryanncoberly
June 05, 2020
I am a bit disappointed as I asked service to put a new bulb on the right blinker light. They said no problem, but on my way home I saw it had not been fixed. I live 25 miles away and did not have time to bulb on the right blinker light. They said no problem, but on my way home I saw it had not been fixed. I live 25 miles away and did not have time to go back. Jane Libberton. Jclibber@ aol.com More
by JCLIBBER
June 04, 2020
what I said below Great! Pleasure with salesman who took care of all of our needs and treated us in a royal manner .All of our questions answered and left feeling GOOD Great! Pleasure with salesman who took care of all of our needs and treated us in a royal manner .All of our questions answered and left feeling GOOD ! More
by llandjl
June 04, 2020
I was greeted at my car, by Mario. He was very professional I took care of my car. The whole service department was clean and everybody was very nice. professional I took care of my car. The whole service department was clean and everybody was very nice. More
by LULU2366
Employees Worked With
Mario Medina
June 03, 2020
My salesman was Thomas, it was his first day there and he did incredible! They got me down to a price I could afford monthly, and I managed to get gap insurance!! Thank you Thomas and Kia for being so great! did incredible! They got me down to a price I could afford monthly, and I managed to get gap insurance!! Thank you Thomas and Kia for being so great!! More
by teenwolfgirl678
June 02, 2020
I am impressed with the personal attention from the Kia service team Jeff always follows up to ensure we are happy with the service. Thanks. service team Jeff always follows up to ensure we are happy with the service. Thanks. More
by HAPKIDOBROS
Employees Worked With
