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Regal Kia Lakeland
Lakeland, FL
4,902 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,902 reviews
June 01, 2020
Mr. Deon Box sold my sister mom and nephew all cars in the last week . He was great and helped them get a amazing deal and even better upgrade of cars . Thanks for all you help and taking care of my famil the last week . He was great and helped them get a amazing deal and even better upgrade of cars . Thanks for all you help and taking care of my family. More
by Srager
May 31, 2020
They are quick to get your vehicle in. I just take mine for a wash every other week because I got the eco block package but their car wash sucks. They never get the rims clean and they don't clean out cup for a wash every other week because I got the eco block package but their car wash sucks. They never get the rims clean and they don't clean out cup holders or door handles very well. More
by MPAVLIK8
Verified CustomerEmployees Worked With
May 29, 2020
good service I would recommend Regal Lakeland Kia to anyone. The service personal are customer friendly . Kelsey Johnson is a great employee for the service cente I would recommend Regal Lakeland Kia to anyone. The service personal are customer friendly . Kelsey Johnson is a great employee for the service center at Kia More
by drwilkes50
Employees Worked With
Kelsey Johnson
May 28, 2020
I went with my In-Laws to Look at some cars. Orlando came out answered all of her questions and she purchased a car. THANK YOU Orlando Lopez for not pressuring her. out answered all of her questions and she purchased a car. THANK YOU Orlando Lopez for not pressuring her. More
by Michelle Sancgez
Employees Worked With
May 26, 2020
Greg Schmidt is our go to guy! We are repeat customers because everyone there is passionate about what they do. They work hard to get us good deals, and we always have a excellent, hassle free, car buying because everyone there is passionate about what they do. They work hard to get us good deals, and we always have a excellent, hassle free, car buying experience when shopping at Regal Kia Lakeland! More
by Angelina Macedo
May 25, 2020
Service person was friendly. Not really happy with the service received. Paid for tire rotation and only 2 tires got rotated, since I marked them and notice only two tires got rotated. Shouldn't be taking service received. Paid for tire rotation and only 2 tires got rotated, since I marked them and notice only two tires got rotated. Shouldn't be taking advantage of people that trust the dealership with these jobs. More
by madampr4
Employees Worked With
Mario Medina
May 25, 2020
Orlando was very personable and friendly made us feel comfortable. The leasing process was good as well. Shane was great as well. Thank you very much comfortable. The leasing process was good as well. Shane was great as well. Thank you very much More
by toyotagallens
Employees Worked With
May 25, 2020
Not sure making an appointment serves any purpose. Had a 9:00 appointment to get a oil change and tire rotation. Didn't get out out there till after 11:00. Besides the wait everything else was fine. Had a 9:00 appointment to get a oil change and tire rotation. Didn't get out out there till after 11:00. Besides the wait everything else was fine. More
by chri8988
May 22, 2020
Reliable efficient and friendly! Shoutout to Kelsey and Batman! The shuttle was very helpful and everything went smoothly. I will come back. Thanks to all! Batman! The shuttle was very helpful and everything went smoothly. I will come back. Thanks to all! More
by David
Employees Worked With
Tim Batman. 5 stars!, Kelsey Johnson
May 21, 2020
Service was very good. Never have any problems. Customer service is absolutely awesome. Wouldn’t go anywhere else. I will be purchasing my other vehicle from Kia. Customer service is absolutely awesome. Wouldn’t go anywhere else. I will be purchasing my other vehicle from Kia. More
by CLINK63
Employees Worked With
Jonathan Benitez. 5 stars as well, Mario Medina
