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Regal Kia Lakeland
Lakeland, FL
5,064 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,064 reviews
September 16, 2020
Ryan, was very helpful and very respectful. Made the buying experience a great one! Stan da Man was also very friendly and helpful! They did a great job. buying experience a great one! Stan da Man was also very friendly and helpful! They did a great job. More
by triwheelgirl
Verified CustomerEmployees Worked With
Stan May
September 16, 2020
It's clean and everyone is very friendly. The wait area is comfortable and I didn't mind waiting on my vehicle. They kept me up to date on what was happening is comfortable and I didn't mind waiting on my vehicle. They kept me up to date on what was happening More
by 1TILL1ANGEL
Employees Worked With
Mario Medina, Kelsey Johnson
September 16, 2020
The person who handled my service is not listed. Too bad because I really thought Tony Catania was very professional. Tony walked me to my car once everything was finished. because I really thought Tony Catania was very professional. Tony walked me to my car once everything was finished. More
by Pmorris4
Employees Worked With
Tony Catania
September 16, 2020
Mario Medina and his team have always exceeded my expectations. They get my car done right the first time and on time every time. And as a bonus my car is always clean and shiny when I pick it up. expectations. They get my car done right the first time and on time every time. And as a bonus my car is always clean and shiny when I pick it up. More
by SEEKYOU333
September 15, 2020
My service advisor is Mario. He was prompt to welcome me as I entered the door, and took care of my vehicle right away. Very courteous, and kept me informed during the time my vehicle was being serviced. as I entered the door, and took care of my vehicle right away. Very courteous, and kept me informed during the time my vehicle was being serviced. More
by tammy.kirk2
Employees Worked With
Mario Medina, Kelsey Johnson
September 15, 2020
Very friendly and eager to help with anything that you need. Water and coffe well stocked. Went in for service and finance manager Jorge Morfa came by to say hello. This Dealership is exremely customer or need. Water and coffe well stocked. Went in for service and finance manager Jorge Morfa came by to say hello. This Dealership is exremely customer oriented More
by JOHNRDARR
Employees Worked With
Other Employees :
Jorge Morfa, Charlie Norwood, Mario Medina, Kelsey Johnson
September 15, 2020
Service was great and the attention as well and my car is performing excellent . Jeff was awesome as always . He always goes and above the call of duty . I am glad he is back . performing excellent . Jeff was awesome as always . He always goes and above the call of duty . I am glad he is back . More
by HICIANB
Employees Worked With
Mario Medina, Kelsey Johnson
September 14, 2020
All other Kia in Orlando turn down my warranty claim. But when I called Regal Kia it wasn't any problem. They picked the car up and made the repairs ASAP. I will definitely buy my next car with Regal. when I called Regal Kia it wasn't any problem. They picked the car up and made the repairs ASAP. I will definitely buy my next car with Regal. More
by carlos56
Employees Worked With
Kelsey Johnson
September 14, 2020
I had no trouble with Regal service. They did everything I had no trouble with Regal service. They did everything I had asked and washed the SUV when they had completed the service and the tire rotation. I had no trouble with Regal service. They did everything I had asked and washed the SUV when they had completed the service and the tire rotation. More
by lbrannen
Employees Worked With
Ryan Hutcheson
September 14, 2020
I'm grateful for the coupons, that helps me save, while on my budget,, everyone speaks peaceful and humble nice attitude... The waiting lobby, laboratory is clean and spacious.. I appreciate your service, on my budget,, everyone speaks peaceful and humble nice attitude... The waiting lobby, laboratory is clean and spacious.. I appreciate your service, thanks... More
by ddhale_611
Employees Worked With
Mario Medina, Kelsey Johnson
