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Regal Kia Lakeland
Lakeland, FL
5,671 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,671 reviews
September 02, 2021
They always do a great job at customer service. I wish they still did the courtesy vaccum but they do still wash the outside. Nice waiting room. they still did the courtesy vaccum but they do still wash the outside. Nice waiting room. More
by ORANGEPEELMARTHA
Verified CustomerEmployees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Jorge Benitez
September 02, 2021
All parts of the process of selecting and purchasing my vehicle were professional and knowledgeable. Kudos for salesperson David and his supervisor Jorge that day! vehicle were professional and knowledgeable. Kudos for salesperson David and his supervisor Jorge that day! More
by Juan
Employees Worked With
Kelsey Johnson, Jorge Morfa, Roberto Rodriguez, David Maldanado, Srecko Bokun
September 02, 2021
Amazing! Exceptional service from my specialist. He ensured that I received all of the benefits I had on my account and also ensured I was out in a timely manner! Will always recommend Regal Kia. ensured that I received all of the benefits I had on my account and also ensured I was out in a timely manner! Will always recommend Regal Kia. More
by sheriawalker
Employees Worked With
David Maldonado , Stan May, Jorge Benitez
September 02, 2021
Great and knowledgeable staff. Explained what I needed and had my vehicle ready on time, washed, and vacuumed. Even the fellow that brought me home was nice. and had my vehicle ready on time, washed, and vacuumed. Even the fellow that brought me home was nice. More
by Gcounter
Employees Worked With
Jorge Benitez
September 01, 2021
Setting up an appointment online was quick and easy. Jonathan was friendly and explained all the work that was done as well as what was recommended without being pushy. Jonathan was friendly and explained all the work that was done as well as what was recommended without being pushy. More
by maq13
Employees Worked With
September 01, 2021
My car is running smoothly after service with Regal Kia. Phil your driver is a help to travel home and back. Been a while since been in thanks for the good service. Phil your driver is a help to travel home and back. Been a while since been in thanks for the good service. More
by tcpostallady
Employees Worked With
Jorge Benitez
September 01, 2021
Great service and very friendly staff deff would recommend to anyone. Kia Lakeland is the best around. Thank you so much for such great service. recommend to anyone. Kia Lakeland is the best around. Thank you so much for such great service. More
by jessica_adams7788
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Jorge Benitez
August 31, 2021
They took really good care of us, specially Victor! I love my new car and I’m happy. they worked with us and that’s all we needed. love my new car and I’m happy. they worked with us and that’s all we needed. More
by n2016perez
Employees Worked With
Victor, Stan May, Jorge Morfa
August 31, 2021
I revieved Great service at Kia. All the employees were extremely nice. The waiting area was very clean and they provided a variety of beverages and snacks. extremely nice. The waiting area was very clean and they provided a variety of beverages and snacks. More
by WHITEMOCHACHICK1
Employees Worked With
August 31, 2021
Staff very friendly and knowledgeable all was well organized and We were able to take the car home the same day was given a good overview of car organized and We were able to take the car home the same day was given a good overview of car More
by Aswinkley50
Employees Worked With
Other Employees :
Willy Moreira, Srecko Bokun, Lizzy Moran
