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Regal Kia Lakeland
Lakeland, FL
5,671 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,671 reviews
August 18, 2021
Able to get me in quickly though I didn’t have appointment. Service completed quickly and informed me what to expect needed at next service interval appointment. Service completed quickly and informed me what to expect needed at next service interval More
by MDHELMMD
Verified CustomerEmployees Worked With
August 18, 2021
Misty's customer service was well above and beyond her duties..... Best customer service I have ever had since I started getting my car services at Regal Kia duties..... Best customer service I have ever had since I started getting my car services at Regal Kia More
by MZLADI2u1
Employees Worked With
August 18, 2021
They are so nice and pleasant when I drop my car off for an oil change. My car does not require work since my car is bulletproof. It has serviced me so well I shall not get a new one for awhile. an oil change. My car does not require work since my car is bulletproof. It has serviced me so well I shall not get a new one for awhile. More
by FL
Employees Worked With
August 18, 2021
Came in to have windows tinted. When I arrived I found out that the window tinter was not available, had a family emergency. Appointment was rescheduled. But, I also had ordered a pair of window vent viso out that the window tinter was not available, had a family emergency. Appointment was rescheduled. But, I also had ordered a pair of window vent visors to have installed. That was promptly taken care of and it within 45 minutes my car was ready to go. Except for not getting my windows tinted as planned everything did work out and time wasn’t totally lost. More
by wdwrafters
Employees Worked With
Victor Estrada, Stan May
August 18, 2021
The service was very good and helpful.the young lady was very informative ..the wait was not long for all the work they did..i would bring my vehicle back for service.. very informative ..the wait was not long for all the work they did..i would bring my vehicle back for service.. More
by Cafeangelma64
Employees Worked With
Kelsey Johnson
August 18, 2021
Pablo moreira was really professional since i walked In. Always smiling, felt comfortable, laughing so much that he made it feel like he wasn’t just a salesman! Always smiling, felt comfortable, laughing so much that he made it feel like he wasn’t just a salesman! More
by juliana.harnage
Employees Worked With
Pablo Moreira, Srecko Bokun
August 18, 2021
Always get done close to predicted time. Very knowledgeable staff from service people and mechanics. I like the car wash but miss the vacuuming. I had to call to make an appointment because the knowledgeable staff from service people and mechanics. I like the car wash but miss the vacuuming. I had to call to make an appointment because the web site would not let me make an appointment More
by spiritray
Employees Worked With
Mario Medina, Kelsey Johnson
August 18, 2021
The person I worked with was very courteous and respectful. He kept me updated on the progress of my repairs. He did remind me of a recall that needed to be fixed. respectful. He kept me updated on the progress of my repairs. He did remind me of a recall that needed to be fixed. More
by hchum911
Employees Worked With
Jeremy Mahr
August 18, 2021
I had a great experience great customer service the team members all where very helpful with my visit I didn’t wait long at all I was in and out members all where very helpful with my visit I didn’t wait long at all I was in and out More
by Martishamcroy
August 18, 2021
The customer service is not friendly, Don't discuss what they done. Still don't know what if anything they done besides my brakes, oil change and tire rotation. Take lessons from Dyer Kia on customer servic they done. Still don't know what if anything they done besides my brakes, oil change and tire rotation. Take lessons from Dyer Kia on customer service. More
by joanettwiker
Employees Worked With
Jorge Benitez
