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Regal Kia Lakeland
Lakeland, FL
4,902 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,902 reviews
January 23, 2020
I had very fast & courtious service at my appointment. My service person was very friendly, fast & I only had to wait a little over an hour for the services that were done. I would highly recommend Regal My service person was very friendly, fast & I only had to wait a little over an hour for the services that were done. I would highly recommend Regal Kia. More
by VWOTHERSPOON
Verified CustomerEmployees Worked With
Mario Medina
January 23, 2020
Unbelievable service. What started out as a horrible situation with my old car turned into a major blessing thanks to the Regal Kia Team!! I cannot thank these guys enough. From the bottom of my heart, situation with my old car turned into a major blessing thanks to the Regal Kia Team!! I cannot thank these guys enough. From the bottom of my heart, I humbly thank you all. More
by DARY402
January 23, 2020
Excellent service. Professional staff. Work was done under warranty. Loves this place. Gave me transportation. I had the follow up call to make sure everything is going well under warranty. Loves this place. Gave me transportation. I had the follow up call to make sure everything is going well More
by joselakeland
January 22, 2020
My service advisor Kelsey was amazing. She kept me updated and even brought my vehicle up to the service drive after my service was completed. Kelsey had my vehicle washed and most importantly asked updated and even brought my vehicle up to the service drive after my service was completed. Kelsey had my vehicle washed and most importantly asked if I had any questions. Thank you you for a wonderful service experience! More
by michaelm12
January 22, 2020
excellent Great service. Work was performed on time and I was kept informed of the progress. Everyone was polite and accommodating. Will continue to use Rega Great service. Work was performed on time and I was kept informed of the progress. Everyone was polite and accommodating. Will continue to use Regal Kia and this will be my first stop if I decide to purchase a new vehicle. More
by SISEBRAND
Employees Worked With
Kelsey Johnson
January 22, 2020
Great service as always. Everyone is very polite. They keep you updated and explain what they are doing to your car. The amenities are great and they make waiting much easier! keep you updated and explain what they are doing to your car. The amenities are great and they make waiting much easier! More
by lexi214102
Employees Worked With
Jorge & Darrell
January 20, 2020
Regal Kia of Lakeland provides superior service all around. New sales or service everyone is courteous, knowledgeable and so very nice! It was a pleasure to do business with them. around. New sales or service everyone is courteous, knowledgeable and so very nice! It was a pleasure to do business with them. More
by jamckinney39
Employees Worked With
Mallory, Demetrius Allums, Kelsey Johnson
January 20, 2020
From buying my car to having it serviced..nowhere better than Regal Kia. Prompt, quick service and friendly people are appreciated. I trust Regal to always give honest service. than Regal Kia. Prompt, quick service and friendly people are appreciated. I trust Regal to always give honest service. More
by WS1853
Employees Worked With
Kelsey Johnson
January 20, 2020
Appointment was a little long but was happy overall with customer service provided by the staff and Mario. Would of like an update a bit sooner. customer service provided by the staff and Mario. Would of like an update a bit sooner. More
by Shakeshia.williams
Employees Worked With
Mario Medina
January 20, 2020
Service was completed in a timely manner and Mario communicates with me every step of the way. Love the amenities that are offered for customers. communicates with me every step of the way. Love the amenities that are offered for customers. More
by NWS09D
Employees Worked With
Mario Medina
