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Regal Kia Lakeland
Lakeland, FL
5,768 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,769 reviews
August 31, 2021
It was a Fantastic experience! Would definitely recommend to anyone. Everyone was extremely friendly and helpful. Pablo took the time to explain everything and make the sure all questions were answered. to anyone. Everyone was extremely friendly and helpful. Pablo took the time to explain everything and make the sure all questions were answered. More
by ash.1883
Verified CustomerEmployees Worked With
Stan May, Jorge Morfa, Pablo Moreira
August 31, 2021
I love this dealership.It still has that “family type” vibe and I think that means a lot to most consumers. The feeling that you could actually talk to the owner! Car dealerships have all been bought up b vibe and I think that means a lot to most consumers. The feeling that you could actually talk to the owner! Car dealerships have all been bought up by corporations and lost that personal touch. Misty personally delivered my car to me and made sure I was super happy with the service. I will be back! More
by JACKLOPRESTO
Employees Worked With
August 30, 2021
The salesman Matt McKay was awesome. He walked over from new cars to used to find me this vehicle. Misty in service was fantastic. She made sure I completely satisfied with the touch up work that was done w new cars to used to find me this vehicle. Misty in service was fantastic. She made sure I completely satisfied with the touch up work that was done when I brought it back for that to be completed after the purchase More
by SHELOLLY
August 30, 2021
Great staff ! Very friendly service . Will definitely recommend it to friends and family. They have Comfortable lounge area to relax while waiting for service too :) recommend it to friends and family. They have Comfortable lounge area to relax while waiting for service too :) More
by madeline.nelson33
Employees Worked With
Stan May, Jorge Morfa, Pablo Moreira, Lizzy Moran
August 30, 2021
My service today done in my window, to get repair done under warranty, went very well. I did not have any problems with my visit. under warranty, went very well. I did not have any problems with my visit. More
by MISSGATOR2
Employees Worked With
August 29, 2021
Your service is great . The service team is knowledgeable about the service to be done. They answer your questions with a smile. Thank you so much. knowledgeable about the service to be done. They answer your questions with a smile. Thank you so much. More
by VDENISE20
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Jorge Benitez
August 27, 2021
Had a recall issue. Called several times to speak to my usual representative but never returned my call. Went to dealer and service was done. usual representative but never returned my call. Went to dealer and service was done. More
by gatorgirl2351
Employees Worked With
August 27, 2021
My experience was nice and easy. Professional and caring. My service was quickly attended to, I had now appointment but was seen without any hesitation My service was quickly attended to, I had now appointment but was seen without any hesitation More
by deebopp1
Employees Worked With
August 26, 2021
Welcomed, assisted immediately, provided with a shuttle to and from home while waiting, and Jeremy had everthing in order for me to pay and leave. to and from home while waiting, and Jeremy had everthing in order for me to pay and leave. More
by readerofbooks807
Employees Worked With
August 26, 2021
The overall experience was alright but they didn't do everything they was suppose to do.fkr insist they didn't top off the windshield washer fluid because the service light for it came on right after we everything they was suppose to do.fkr insist they didn't top off the windshield washer fluid because the service light for it came on right after we had the service was done. The car took a whole gallon of windshield washer fluid that I myself had to put in the car. More
by veronica41177
Employees Worked With
Mario Medina, Kelsey Johnson, Jorge Benitez
