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Regal Kia Lakeland
Lakeland, FL
5,768 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,769 reviews
August 14, 2021
Awesome service and staff. They always go the extra mile. Leah is absolutely magnificent and we have recommended her to our family and friends that are getting ready to purchase a new car. Leah is absolutely magnificent and we have recommended her to our family and friends that are getting ready to purchase a new car. More
by Cliff
Verified CustomerEmployees Worked With
Leah Gorman
August 14, 2021
I bought my forth vehicle from this dealership, primarily due to the excellent professional behavior of the salesman I have utilized on each purchase, Mr. Edd Box. This individual shows great respect for his due to the excellent professional behavior of the salesman I have utilized on each purchase, Mr. Edd Box. This individual shows great respect for his customers. To be totally honest, I have had an unfortunate incident when it comes to vehicle service and can not cannot recommend that portion of the dealership at this juncture. That being the reason for not giving five stars. More
by jbzzt
Employees Worked With
Ed Box
August 13, 2021
Regal Kia has a great and friendly staff they treat me like Family every visit I have a great experience. I do all my business at Regal Kia like Family every visit I have a great experience. I do all my business at Regal Kia More
by Mistynicole13
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Jorge Benitez, Alondra Sandoval
August 13, 2021
I have always brought my car in for service since I purchased my car. This time they charged me almost $60 for an oil change. That is $15 more than I have ever paid. There was no communication on price purchased my car. This time they charged me almost $60 for an oil change. That is $15 more than I have ever paid. There was no communication on price increase. I will be taking my car elsewhere going forward. More
by COLLINSFAM04
Employees Worked With
August 12, 2021
Customer service was great! Everything was done in excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to. excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to. More
by yodiwilliams
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Jorge Benitez, Alondra Sandoval
August 12, 2021
It was fine. Person who assisted was helpful. Service was quick. I don't have any complaints about my visit. I was satisfied with experience. was quick. I don't have any complaints about my visit. I was satisfied with experience. More
by Autumn
Employees Worked With
August 12, 2021
We were pleasantly surprised that it took a lot less time than we had been told. The people helping us are always very professional. The waiting area is pleasant. than we had been told. The people helping us are always very professional. The waiting area is pleasant. More
by janesykes
August 12, 2021
Oil change went fine, however I now have my car making a noise that was not there when I dropped it off. I now have to bring it back and wait for that to be diagnosed noise that was not there when I dropped it off. I now have to bring it back and wait for that to be diagnosed More
by AUDIS423
Employees Worked With
August 12, 2021
Very professional. Process was smooth and easy. Jorge greeted me the moment I drove in and parked. He was friendly and even texted me his contact so I can check in throughout the process. greeted me the moment I drove in and parked. He was friendly and even texted me his contact so I can check in throughout the process. More
by gregoryfgy
Employees Worked With
Jorge Benitez
August 12, 2021
I had two cars serviced and both service reps was friendly and courteous and kept me informed. I feel comfortable in a return visit. Great Job Kia! friendly and courteous and kept me informed. I feel comfortable in a return visit. Great Job Kia! More
by MRLEESMIT
Employees Worked With
Jeremy
