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Regal Kia Lakeland
Lakeland, FL
5,736 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,736 reviews
April 08, 2026
Pablo assisted me through phone first educating me on options to turn my lease in to finance. Then he assisted me with getting the best deal for what I wanted in a vehicle. He was also faster at facilita options to turn my lease in to finance. Then he assisted me with getting the best deal for what I wanted in a vehicle. He was also faster at facilitating this transaction than I've had in past experiences. More
by christinesaunders22
Verified CustomerEmployees Worked With
Pablo moreira
April 08, 2026
Very helpful, fast and friendly Was easy to schedule an appointment check in the car and kept me up-to-date with what was going on appointment check in the car and kept me up-to-date with what was going on More
by Triciaharvey02
April 08, 2026
Misty has always gone above and beyond. She is so accommodating and makes sure every question is answered and every need is met. She is so accommodating and makes sure every question is answered and every need is met. More
by SEEKYOU333
April 04, 2026
Jonathan went beyond the call of duty. He let me know when everything was needed. He let me know when it was going to be getting done at the time that it was almost done. He came in and I He let me know when everything was needed. He let me know when it was going to be getting done at the time that it was almost done. He came in and I wasn’t feeling very good and he helped me get right straight through the paying what I had to pay and he had the attendant put my car in a lot . I said I was going to sit there for a while until I felt like I could drive. He said he would be checking on me in 30 minutes and 15 minutes. I texted him back and said that I was heading out. Gonna try to go home very attentive person very number one person. More
by Evie
Employees Worked With
April 04, 2026
Just want to shout to Greg Pablo Levi And Jeremy for the great service thanks great service thanks More
by Torey
April 03, 2026
Very friendly and precise with the work that needed to be done. Thank you all!!! done. Thank you all!!! More
by maldonado4266
April 01, 2026
Jonathan was great! He was friendly, attentive and knowledgeable. I had a question that was not service related and he connected me to the right department, where I met He was friendly, attentive and knowledgeable. I had a question that was not service related and he connected me to the right department, where I met with Alex who was amazing as well. More
by Tacoyia
April 01, 2026
Justin has really grown into a superstar employee. He is helpful and respectful. He kept me updated throughout the whole process. He is helpful and respectful. He kept me updated throughout the whole process. More
by huddle1032
Employees Worked With
April 01, 2026
Manny was very nice and the part was already in stock. He asked if I was going to stay I said yes. He also suggested that we can have someone take me home but I said no I don't mind waiting. Explained eve He asked if I was going to stay I said yes. He also suggested that we can have someone take me home but I said no I don't mind waiting. Explained everything to me very thorough as to what was going on with my car. He also suggested Sunbit to help me pay for the service on my car and I appreciated that. More
by wavesurflvr28
Employees Worked With
Manny
