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Regal Kia Lakeland

Lakeland, FL

4.6
6,249 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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951 Bartow Rd

Lakeland, FL

33801

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Showing 6,249 reviews

October 24, 2026

Literally running in circles to get us approved, she is funny and shot out at the Sam freaking time. Singing and all til we were called in the back room. More

by Tisha.s3480
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latoya Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2026 -

Regal Kia Lakeland responded

Tisha, thank you for sharing your great feedback about our team! We are always happy to help here at Regal Kia.

October 23, 2026

Very friendly and helpful Always updates you and if any problems I felt that the staff were very knowledgeable with car service More

by Aswinkley50
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
Oct 23, 2026 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2026

Everything was done in good time and we discussed what else he recommends I'm happy with the work done More

by Aswinkley50
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
Oct 23, 2026 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

October 23, 2026

I could write a book, but I really needed a vehicle and she went above and beyond from the northside store to the southside store going through 7 to 8 cars and she made it work. I would refer anybody to he More

by Reggie Kellum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latoya Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Regal Kia Lakeland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 23, 2026

I have not yet scheduled any service for our 2026 KIA Sportage. I still have at least another 3,500 miles before next scheduled service. More

by davehonan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie in Sales
Oct 23, 2026 -

Regal Kia Lakeland responded

Hi Dave! Thank you for choosing Regal Kia and for sharing your experience with us! We look forward to seeing you and your 2026 Kia Sportage at your next service.

October 23, 2026

Excellent customer service,Manny did a great job putting me in a new Kia! I will tell my friends about Regal Kia. More

by publix32
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 23, 2026 -

Regal Kia Lakeland responded

We're glad Manny provided excellent customer service and helped you find your new Kia. We appreciate your recommendation of Regal Kia!

October 22, 2026

Jermey was wonderful and very pleasant. He was informative with everything and called me right away when my vehicle was ready to be picked up More

by CHRISSYKINS0822
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Oct 22, 2026 -

Regal Kia Lakeland responded

Your note about Jeremy keeping you informed and calling you right away when your Kia Seltos was ready reflects how our service department values clear communication. Hearing that pickup was seamless means a lot to our team.

October 22, 2026

Manny was great. He was informative and had great customer service. Manny was great. He was informative and had great customer service. The new area is also nice. More

by GINARILEY93
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 22, 2026 -

Regal Kia Lakeland responded

Knowing that our service on your Seltos was informative and welcoming means a lot to us. We’re also glad the new service area felt inviting during your visit. Thank you for the five-star rating.

October 22, 2026

Regal's shuttle is one major reason I choose them. Jeremy is very good to work with. More

by jaskew0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Regal Kia Lakeland responded

Hearing that our shuttle service and Jeremy’s assistance make maintaining your Kia Sportage easier means a lot to our service department.

October 22, 2026

phenomenal phenomenal everyone was very nice and on point phenomenal everyone was very nice and on point and professional, and the environment was very clean and comfortable More

by Tamarajackson577
Recommend Dealer
Yes
Employees Worked With
replace the recall part
Oct 22, 2026 -

Regal Kia Lakeland responded

Knowing that the service on your Kia Sorento took place in a clean, comfortable environment is rewarding. Your praise of our team’s professionalism and attentiveness means a lot to us.

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