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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
4.5
5,978 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,978 reviews

July 11, 2026

Professional, good communication, efficient They kept me well advised and did a good job with the repairs More

by mfmcc2003
Recommend Dealer
Yes
Employees Worked With
Manny
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Jul 11, 2026 -

Regal Kia Lakeland responded

Thank you for highlighting our communication and efficiency during your Kia service. We’re pleased our team kept you informed and delivered quality repairs. We appreciate your five-star rating and look forward to assisting with your Kia in the future.

July 11, 2026

Great experience. Misty and Rey both attended me and took care of everything. Most of the people I know from years with you guys, have been the best so far More

by blzayas
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
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Jul 11, 2026 -

Regal Kia Lakeland responded

Thank you for trusting us with your Kia K5 service. We’re delighted that Misty handled everything to your satisfaction. Your loyalty over the years means a lot and we look forward to assisting you again.

July 11, 2026

Great experience Adriane was very helpful and did all he could to accommodate us with what we needed More

by dbloom95
Recommend Dealer
Yes
Employees Worked With
Adriane Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriane Morales
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Jul 11, 2026 -

Regal Kia Lakeland responded

Hearing that Adriane went above and beyond to accommodate you for your Kia Sorento purchase makes our day. We’re glad the process was smooth and tailored to what you needed. Enjoy every moment with your new Sorento!

July 10, 2026

It was an easy process with plenty of people to help me out. They called me when my car was finished and I came and picked it up More

by btowngolfin
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
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Jul 10, 2026 -

Regal Kia Lakeland responded

We’re happy the service process was seamless and our team could assist you promptly. Justin will be glad to hear you felt well informed throughout. Thanks for sharing your experience and we look forward to servicing your Kia again.

July 09, 2026

Everyone at the dealership was very helpful and professional. They went above to make you feel comfortable with the information about the vehicles and did their best to work with my budget. More

by bsledge453
Recommend Dealer
Yes
Employees Worked With
Cole Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Pierce
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Jul 09, 2026 -

Regal Kia Lakeland responded

Hi Sledge! We're glad to hear our team made you feel comfortable and informed at Regal Kia. Thank you for your business and your feedback!

July 08, 2026

I was kept informed through out the time my car was being worked on. No, this is enough, More

by Jdnsp44
Recommend Dealer
Yes
Employees Worked With
Manny
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Jul 09, 2026 -

Regal Kia Lakeland responded

Hi JD! Thank you for leaving us this five-star review and for your kind words about our service team at Regal Kia! We'll see you next time!

July 08, 2026

She was amazing! I didn’t know what I would do without her help, she was working all different places helping other customers while helping me as well. She was very k More

by Hits Wax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Claxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Regal Kia Lakeland responded

Thanks for letting us know our team’s dedication and patience made a difference in your new Kia K4 purchase. We’re delighted to have helped and hope you enjoy every journey in your Kia K4.

July 07, 2026

Good as always. Jeremy always gets the job done! Good as always. Jeremy always gets the job done! I will continue to do business there! More

by FINSKICKIT13
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
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Jul 07, 2026 -

Regal Kia Lakeland responded

We’re happy to hear Jeremy always handles your service efficiently. It’s a pleasure to see your continued trust in us and your Kia.

July 05, 2026

Always a great experience at Regal Kia, alrhought this time the sales team was a bit pushy. I was there for service not to purchase. More

by Browland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2026 -

Regal Kia Lakeland responded

Hi Browland! Thank you for your feedback and for choosing Regal Kia. We apologize for any pressure from our sales team. We hope your next service visit is smoother. Safe travels!

July 04, 2026

Everything went smoothly, including my free ride back to the dealership Jonathan was excellent and stayed in touch with me throughout my entire stay More

by Parishlili740
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
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Jul 05, 2026 -

Regal Kia Lakeland responded

We’re pleased the complimentary ride back worked well for you and that Jonathan kept you informed throughout your visit. Thank you for trusting our team with your Kia. We look forward to serving you again.

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