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Regal Kia Lakeland
Lakeland, FL
4,879 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,879 reviews
October 09, 2019
Paul Judge review The process was very easy and the staff was great. I think we ended up getting a very good deal. Deon did a great job explaining everything to us The process was very easy and the staff was great. I think we ended up getting a very good deal. Deon did a great job explaining everything to us More
by FLAJUDGES
Verified Customer
October 09, 2019
Oil change The only dealer I will allow you to touch my car .Jeff Soloj was my 1st service writer when I. Purchased my Kia in 2012 , he is still my go to in 201 The only dealer I will allow you to touch my car .Jeff Soloj was my 1st service writer when I. Purchased my Kia in 2012 , he is still my go to in 2019. This thing won't let me finish this review. Why More
by CHARLENEPETERSON
Employees Worked With
October 08, 2019
Always good Each time I come there they always take good care of me. They are always professional and polite, they wash and vacuum and clean my car also. Each time I come there they always take good care of me. They are always professional and polite, they wash and vacuum and clean my car also. More
by rsweetman1
Employees Worked With
October 08, 2019
possibility of a pick up a great car dear regal kia, this story starts with a girl name angel 👼 what an awesome personality to be around I filled out a form online and she was quick dear regal kia, this story starts with a girl name angel 👼 what an awesome personality to be around I filled out a form online and she was quick to get back to me and started everything. now we have Chris Boswell the salesman that u would take home to mom to sale a car too he totally let us know what we were getting into with a new car payments and we love him and it and now toi finish off we have the super business manager Austin Clos this man I would like to hear talk all day he explains everything in perspective detail about our loan thru GM Financial that I understand the 1st time around what an awesome day at regal Kia/chevy. and I would go back to them for a car in the 2024 future..my sister & i are sooooooooo glad for kia..thank u Ronald & Michelle... More
by tnvols1270
October 08, 2019
Very good service Did what they had to in a timely manner, washed our car and sent us home! Very good experience. Was surprised, most dealerships are a nightmare. Did what they had to in a timely manner, washed our car and sent us home! Very good experience. Was surprised, most dealerships are a nightmare. More
by Carguy
Employees Worked With
October 07, 2019
This is my 4th vehicle from Kia and Greg has made it the best experience of my life.....! Greg is amazing. He listens and delivers! I cannot picture purchasing a vehicle without Greg. best experience of my life.....! Greg is amazing. He listens and delivers! I cannot picture purchasing a vehicle without Greg. More
by Sunshine
Employees Worked With
October 06, 2019
Good, but waited almost four hours. Service is always good, however this visit was almost four hours of waiting time. Waiting area very crowded. Information on vehicle and wait time fell Service is always good, however this visit was almost four hours of waiting time. Waiting area very crowded. Information on vehicle and wait time fell short. More
by JERRY_CLARK
Employees Worked With
October 03, 2019
Very pleased with my experience! I live in Connecticut and my daughter who attends college in Lakeland Fla. needed a car for her nursing clinicals Ryan the salesperson was with me eve I live in Connecticut and my daughter who attends college in Lakeland Fla. needed a car for her nursing clinicals Ryan the salesperson was with me every step of the way via text and audio. I was very undecided and he was very patient with me. He also kept in contact with my daughter to arrange showings and test drives. Both my daughter and I are very happy! More
by Rick S.
Employees Worked With
Ryan Hutcheson
October 03, 2019
No Car wash Mario was very helpful and friendly. This is the 2nd time I have asked that the van be washed. They said it was, I didn’t notice that it wasn’t; until Mario was very helpful and friendly. This is the 2nd time I have asked that the van be washed. They said it was, I didn’t notice that it wasn’t; until I was driving down the road. Didn’t have time to come back. Also the type of oil is not the oil the book said to use? More
by EADCASH
Employees Worked With
Mario in the Service dept..
October 03, 2019
Great Experience Great service and really friendly staff. They gave me a variety of options and helped me through the process until I found the perfect car. Thanks Reg Great service and really friendly staff. They gave me a variety of options and helped me through the process until I found the perfect car. Thanks Regal Kia! More
by Amanda
Employees Worked With
Ryan Hutcheson
