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Regal Kia Lakeland
Lakeland, FL
4,887 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,887 reviews
September 27, 2019
Quick and easy oil change I was helped right away and told my expected wait time. Todd went over my TSB and recall info as well. I always bring my Optima to Regal I was helped right away and told my expected wait time. Todd went over my TSB and recall info as well. I always bring my Optima to Regal More
by JOHNNIEHAYGOOD
Verified CustomerEmployees Worked With
Todd Tripp
September 27, 2019
Great customer service The professional and knowledgeable service staff kept me informed of all the issues going on with my service, and made me feel relaxed about what was The professional and knowledgeable service staff kept me informed of all the issues going on with my service, and made me feel relaxed about what was being done and pricing and all issues right up to the payment desk,, Good job Regal Kia More
by geolast
September 27, 2019
Amazing dealership Ryan was so helpful, he made sure he was able to get me the car I wanted, he was super nice, very patient because I am I picky person. I wouldn’t tell Ryan was so helpful, he made sure he was able to get me the car I wanted, he was super nice, very patient because I am I picky person. I wouldn’t tell anyone to go anywhere else. Thanks REGAL KEA More
by Alexish11
September 27, 2019
Amazing Service Regal Kia has the best staff! Thank you to Jeff and Jorge for the excellent customer service. I would not take my car anywhere else. Regal Kia has the best staff! Thank you to Jeff and Jorge for the excellent customer service. I would not take my car anywhere else. More
by JR2019
Employees Worked With
September 25, 2019
Great Experience with Greg!! We are repeat customers of Greg’s, and wouldn’t use anyone else! Answered all of our questions, took his time and helped us find exactly what we need We are repeat customers of Greg’s, and wouldn’t use anyone else! Answered all of our questions, took his time and helped us find exactly what we needed and wanted, and made the process painless and even enjoyable! We would definitely recommend Greg Schmidt and Regal!!!! More
by KCondello78
Employees Worked With
September 25, 2019
Review The wait was a little long but ultimately the service was great and everyone is very nice. Comfortable waiting area while waiting for my car to be don The wait was a little long but ultimately the service was great and everyone is very nice. Comfortable waiting area while waiting for my car to be done. More
by HARRISONJH4
Employees Worked With
Todd Tripp
September 25, 2019
I had excellent and professional service. I had such polite and helpful service in everyway possible with the purchase of my vehicle.i left very happy with 2019 Kia.Thank you. I had such polite and helpful service in everyway possible with the purchase of my vehicle.i left very happy with 2019 Kia.Thank you. More
by Jasamy
Employees Worked With
Ryan Hutcheson
September 24, 2019
Excellent Service I have been to this dealership since I bought my car in 2018. There has never been an issue, and everyone is so accommodating. I will definitely stay I have been to this dealership since I bought my car in 2018. There has never been an issue, and everyone is so accommodating. I will definitely stay a customer. More
by CARISSAVANDERPOEL
September 24, 2019
Service I love the dealership but often when getting tires rotated they forget at least one of the caps for the tires. They always fix it for me on my next v I love the dealership but often when getting tires rotated they forget at least one of the caps for the tires. They always fix it for me on my next visit though so I can't complain. Only once did they forget to wash my car and they offered to take care of it anytime I could stop by again. People are friendly and they make you feel comfortable whole you wait. More
by XIOMARA.MORARIVERA
Employees Worked With
Mario
September 23, 2019
Service department Kelsey is terrific. She took care of our needs and took great care with my concerns. She was very helpful in all aspects. Thank you for being there. Kelsey is terrific. She took care of our needs and took great care with my concerns. She was very helpful in all aspects. Thank you for being there. More
by dalleystephen
Employees Worked With
Kelsey at the service desk
