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Regal Kia Lakeland
Lakeland, FL
6,174 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 6,174 reviews
October 28, 2021
Everyone has been friendly and helpful, from the service writer to the man who provided the ride to the house and back to the dealership. writer to the man who provided the ride to the house and back to the dealership. More
by pastordave.matheny
Verified Customer
October 28, 2021
They did an alignment then gave the van back out if alignment. The vehicle still doesn't drive straight. This is our 4th time returning for the same issue. alignment. The vehicle still doesn't drive straight. This is our 4th time returning for the same issue. More
by taylor.ross14
Employees Worked With
October 27, 2021
The first thing I noticed is that it was clean and that the staff were attentive. the staff were attentive. More
by bobbieabbott
Employees Worked With
October 27, 2021
The workmanship and staff are top notch! We always have excellent service at Regal KIA. Have bought two cars at the dealership and get both serviced there. Clean showroom and waiting area. Highly recomme excellent service at Regal KIA. Have bought two cars at the dealership and get both serviced there. Clean showroom and waiting area. Highly recommend them. More
by ROOKIEHILL46
Employees Worked With
Jorge Benitez
October 27, 2021
We were greeted right away and they were able to gwt us in quickly and performed the necessary fixes in a short time and kept us up to date on what they were doing. Very friendly and efficient service ever in quickly and performed the necessary fixes in a short time and kept us up to date on what they were doing. Very friendly and efficient service every time we have had an issue with one of our 3 Kias we have owned More
by 1EXENDINE
Employees Worked With
Kelsey Johnson, Jorge Benitez
October 27, 2021
They are always polite and friendly. Car was done in a timely manner while I waited in a comfortable environment! timely manner while I waited in a comfortable environment! More
by NSKIB
Employees Worked With
October 27, 2021
We have dealt with Regal Kia for years & has been a great experience. I would highly recommend this dealership. experience. I would highly recommend this dealership. More
by GMAJUJU2
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Jonathan Benitez, Jorge Benitez
