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Regal Kia Lakeland
Lakeland, FL
4,902 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,902 reviews
August 26, 2019
Jeff is awesome!!! Jeff and the staff is awesome all very welcoming and attentive to needs of all customers, I will always come back because of Jeff he is n awesome LEAD Jeff and the staff is awesome all very welcoming and attentive to needs of all customers, I will always come back because of Jeff he is n awesome LEADER very important More
by Veronica.Ramirez
Verified CustomerEmployees Worked With
August 24, 2019
Awesome Service! Pete, Griffin, and Thomas are awesome! This is the best dealership I have been to. Always a pleasure coming here for our leased vehicles. Thank you Re Pete, Griffin, and Thomas are awesome! This is the best dealership I have been to. Always a pleasure coming here for our leased vehicles. Thank you Regal! More
by KristinS
Employees Worked With
Thomas Farris, Griffin Slatton, Pete Wicher
August 23, 2019
Great experience They provided us with great customer service. Walked us through several versions of the Sedona and provided us with knowledge about the vehicle. Aweso They provided us with great customer service. Walked us through several versions of the Sedona and provided us with knowledge about the vehicle. Awesome job More
by wagner.mk11
August 23, 2019
Vehicle Purchase My experience was very professional and caring. Ryan Hutchinson was patient, knowledgeable, and most important, he was an awesome listener. He repre My experience was very professional and caring. Ryan Hutchinson was patient, knowledgeable, and most important, he was an awesome listener. He represented the dealership well. More
by EdithHen
Employees Worked With
Ryan Hutcheson
August 23, 2019
Fantastic experience Salesman Ed Box was very professional. We explained to him our needs and he worked with us to make it happen. I appreciated his patience. I would not Salesman Ed Box was very professional. We explained to him our needs and he worked with us to make it happen. I appreciated his patience. I would not hesitate to recommend him and Regal. More
by CAROLCHLOUPEK
Employees Worked With
Ed Box
August 23, 2019
Great people, great service This time I came in for just an oil change, but I left with a smile. All the people I dealt with were helpful and courteous, as usual. They even rep This time I came in for just an oil change, but I left with a smile. All the people I dealt with were helpful and courteous, as usual. They even repaired a key fob that wasn't working properly. I have always had a very good experience at Regal Kia. More
by BTCBIKE
Employees Worked With
Jorge Benitez
August 23, 2019
Fantastic Ryan my salesman was great and was very friendly. He made sure I got the car I wanted. Car was washed and waxed before picking up. Ryan my salesman was great and was very friendly. He made sure I got the car I wanted. Car was washed and waxed before picking up. More
by shirlieb
Employees Worked With
Tim Locke, Ryan Hutcheson
August 23, 2019
Steering Vibration Fixed my steering wheel vibration problem. Also my car is always washed and vacuumed before pickup. I recommend the service department. I also like Fixed my steering wheel vibration problem. Also my car is always washed and vacuumed before pickup. I recommend the service department. I also like that they will match competitor’s coupons. More
by DPACE14
Employees Worked With
August 22, 2019
Very efficient check in Mario was my service guy and he was great. The only thing I get uncomfortable with is what the dealership tells the service rep to present to me when Mario was my service guy and he was great. The only thing I get uncomfortable with is what the dealership tells the service rep to present to me when I am there as what is recommended for service based on the mileage and age of my car. What was only supposed to be a simple oil change and tire rotation at the cost of around $60.00, by the time the other items were presented to me as "needed", I would have spent over $400.00! Not something I expected or could afford at the time although I left spending over $138.00. I have had cars with mileage over 150,000 and never had to do the type of service that was recommended. More
by CJOANRUN
Employees Worked With
Mario
August 22, 2019
Great service Walked in the gentlemen assisting me was interrupted by a not so nice lady he handled it perfectly and we got on our way. Good experience Walked in the gentlemen assisting me was interrupted by a not so nice lady he handled it perfectly and we got on our way. Good experience More
by GESCOTT50
Employees Worked With
Not sure of his name
