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Regal Kia Lakeland

Lakeland, FL

4.5
6,174 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 6,174 reviews

October 22, 2021

Russell in the Body Shop was very courteous, respectful and very informative. My car looks like new again. More

by mebtitus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Regal Kia Lakeland responded

thank you

October 22, 2021

Amazing, AMAZING service. I felt so appreciated there. The associates and their tones all gave me good vibes More

by Jada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Regal Kia Lakeland responded

:) See you next time!

October 22, 2021

Fast friendly service everyone was great I was in at the time scheduled and out promptly More

by sherylc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Oct 25, 2021 -

Regal Kia Lakeland responded

Thanks

October 22, 2021

Very nice people to deal with. I wouldl highly recommend them to others. Very pleasant exprrience ovetall. More

by co8sand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Oct 25, 2021 -

Regal Kia Lakeland responded

Thank you

October 22, 2021

They provided Fast and easy service and they also told you what needed to be done More

by RAVEN.DENEGALl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson, Jonathan Benitez, Jorge Benitez
Oct 25, 2021 -

Regal Kia Lakeland responded

Thanks!

October 22, 2021

I brought my car in for the three thousand mile service and they took care of me right away I have nothing bad to say about Regal Kia More

by ELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Regal Kia Lakeland responded

Thanks, see you next time :)

October 22, 2021

Regal Kia is very helpful from the car purchase to the service department. Thank you for your hard work. More

by flycandi3
Recommend Dealer
Yes
Employees Worked With
Pablo Moreira, Jonathan Benitez
Oct 25, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

October 22, 2021

This is our 4Th Kia from this dealer-they have been very attentive to our needs .. More

by Hess_41@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Glover, Willy Moreira, Srecko Bokun, Freddy Cano
Oct 25, 2021 -

Regal Kia Lakeland responded

CONGRATS!!

October 21, 2021

Customer service was great. Questions were answered and needs were met. They were very welcoming More

by n.rayson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan May, Jorge Morfa, David Maldanado
Oct 25, 2021 -

Regal Kia Lakeland responded

see you next time!

October 21, 2021

There was constant communication with the dealership and they did a fantastic job I knew what the spec price and when my car will be ready More

by hercules.stancil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Benitez
Oct 25, 2021 -

Regal Kia Lakeland responded

Thanks for choosing Regal!

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