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Regal Kia Lakeland
Lakeland, FL
5,477 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,477 reviews
August 24, 2020
My husband and I love this place. Everyone is so friendly and go above and beyond to make sure your experience is awesome. This is our second Kia we purchased here and it will not be our last. and go above and beyond to make sure your experience is awesome. This is our second Kia we purchased here and it will not be our last. More
by MD070598
Verified CustomerEmployees Worked With
Jennifer Dennis
August 24, 2020
Amazing. The staff was friendly,Jenn was AMAZING!!! and the process from start to finish was so easy and quick. No pressure to buy and did I mention again we were done in less than 3 hours from start to f the process from start to finish was so easy and quick. No pressure to buy and did I mention again we were done in less than 3 hours from start to finish. More
by blackopalsweet
Employees Worked With
Jenn
August 24, 2020
Fast friendly service. Great communication, quality workmaship, and the shuttle is an added benefit!! I appreciate that they call and tell you what the issue is and give you an idea of the pricing! workmaship, and the shuttle is an added benefit!! I appreciate that they call and tell you what the issue is and give you an idea of the pricing! More
by Helen M Haffner
Employees Worked With
Mario Medina, Kelsey Johnson
August 24, 2020
This dealership is always so helpful. From the service department to the sales team everyone is always awesome to work with. My most recent experience was made awesome by Mario who worked on replacing my department to the sales team everyone is always awesome to work with. My most recent experience was made awesome by Mario who worked on replacing my engine and kept effective communication throughout the process as well as Leah Gorman on the sales team who brought my car back to me and showed me my options for when I am ready to trade in. More
by kelsey.curlutu
Employees Worked With
Leah gorman, Caty Gorman, Mario Medina, Kelsey Johnson
August 21, 2020
Your service department has always done a great job. Plus all of the employees I have come in contact with(Service writer, sales people , and cashiers) were always courteous and pleasant to deal with i Plus all of the employees I have come in contact with(Service writer, sales people , and cashiers) were always courteous and pleasant to deal with in all cases. More
by HPYCAMPN
Employees Worked With
Mario Medina, Kelsey Johnson
August 20, 2020
Quick and fast and very pleasant. I barely had to wait when I dropped off. Was offered a ride (I had one already). They called when it was getting finished and when I paid, my car was waiting outside when I dropped off. Was offered a ride (I had one already). They called when it was getting finished and when I paid, my car was waiting outside More
by miamelly3577
Employees Worked With
Mario Medina, Kelsey Johnson
August 20, 2020
Really friendly staff, Romello especially. He was very knowledgeable as well as friendly and easy to converse with. My car was serviced well and the complimentary car wash is always appreciated! knowledgeable as well as friendly and easy to converse with. My car was serviced well and the complimentary car wash is always appreciated! More
by ANDELVALLE11
Employees Worked With
Romello Peat
August 18, 2020
Good experience. Sales rep was the best. He worked discounts and worked a payment to my budget. Highly recommended!! Friendly people and best papers were ready for me to sign when I arrived discounts and worked a payment to my budget. Highly recommended!! Friendly people and best papers were ready for me to sign when I arrived More
by AMARIS1004
August 14, 2020
Regal Kia was a nice and friendly dealership. The sales woman that helped me was Leah Gorman. She went above and beyond to get the deal done and was very open and honest with me. If every sales person woul woman that helped me was Leah Gorman. She went above and beyond to get the deal done and was very open and honest with me. If every sales person would be like that, am talking about the kind that don’t BS you and try to make money and not telling you everything. She is a Beautiful and Caring person about her customers. I will be back in a few years and I hope and pray that she will be here To sale me another car. Thank you for being who you are. More
by bigdog1019
August 14, 2020
Greg was very friendly And extremely helpful while purchasing my daughters Kia. I couldn’t have asked for a better experience I would definitely recommend Greg and regal Kia to friends and family purchasing my daughters Kia. I couldn’t have asked for a better experience I would definitely recommend Greg and regal Kia to friends and family More
by A_culpepper1987
Employees Worked With
