Regal Kia Lakeland

Repair brake ABS fault. Significantly more expensive than taking to an auto repair shop. $2800 when it should have cost just over half that. Regal did fix the fault, but dama Significantly more expensive than taking to an auto repair shop. $2800 when it should have cost just over half that. Regal did fix the fault, but damaged some parts during the brake job and repair which had to be replaced at my cost. My wife was pleased so I accepted the cost as it gave her confidence in the vehicle. Service Writer Jarrett Schrom did an excellent job communicating with my wife keeping her appraised of the status of the repairs. More

Great attention to detail, friendly service, and quick repai Adam Phillips was great to work with in getting me scheduled and welcoming me back at my appointed time. Adam and Jeremy Schull did a great job diagno Adam Phillips was great to work with in getting me scheduled and welcoming me back at my appointed time. Adam and Jeremy Schull did a great job diagnosing my car's needs and recommending services. Adam even found I had some free oil changes remaining from a service contract I had purchased years earlier in Virginia that I thought were not transferrable to this dealership. I am glad I use Regal Acura/Honda service for my car's repairs. Adam and Jeremy have great attention to detail, are friendly to work with service, and quickly had me on my way. And the reduced price breakfast coupon Adam gave me helped me start my day off healthy and satisfied! Great job! More

Awesome. Service was great. Especially from service technician and service rep. Especially since I didn't have to pay for the work. Better to take my vehicle h Service was great. Especially from service technician and service rep. Especially since I didn't have to pay for the work. Better to take my vehicle here than somewhere else. Jorge is always friendly and professional. More

Purchase off of lease We decided to purchase our leased Sorento and chose to use Deon who was our salesman when we leased. He was fantastic and the purchase was easy and gr We decided to purchase our leased Sorento and chose to use Deon who was our salesman when we leased. He was fantastic and the purchase was easy and great finance person was very helpful. More

the service experience was excellent excellent service dept, the advisor was very knowledgeable and very helpful and courteous, I would recommend the service department to my friends and excellent service dept, the advisor was very knowledgeable and very helpful and courteous, I would recommend the service department to my friends and family without a doub. More

Great Service & Efficiency This Bartow Highway Regal Chevrolet service center is the best. My service advisor, Jessica Torres, is always so considerate and thorough when servic This Bartow Highway Regal Chevrolet service center is the best. My service advisor, Jessica Torres, is always so considerate and thorough when service is needed. I recently had an issue that needed to be addressed as I was leaving town. She got it examined and a fix determined when I just drove in for service, without an appointment. Super folks, highly recommended. More

Great Tracey was wonderful, very welcoming, and knowledgeable about the vehicles. He brought us cold water, and snacks. The only problem was, we had to go Tracey was wonderful, very welcoming, and knowledgeable about the vehicles. He brought us cold water, and snacks. The only problem was, we had to go back several different days to get all the papers signed. We are thrilled with our 2020 Kia Soul! More

Regal Excellence Top notch services. Professional staff. Excellent customer service. Highly recommended. Will continue to have my vehicles serviced at Regal and will Top notch services. Professional staff. Excellent customer service. Highly recommended. Will continue to have my vehicles serviced at Regal and will purchase my next vehicle there. More

Jeff has a really great sense of humor and he is friendly I gave this rating because my experience was great with Jeff. He kept us informed of our vehicle every step of the way! I chose to sit and wait for my I gave this rating because my experience was great with Jeff. He kept us informed of our vehicle every step of the way! I chose to sit and wait for my vehicle this time and I prepared for a long wait but it was definitely within reason! I have purchased a total of 5 vehicles from this same Chevy dealership. I have always been a fan and will continue to be! More

Friendly Service Lakeland Regal is a professionally run business. They care about their customers and it shows. I not only was given chocolates at check out, but on oc Lakeland Regal is a professionally run business. They care about their customers and it shows. I not only was given chocolates at check out, but on occasion received a hug. More