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Regal Kia Lakeland
Lakeland, FL
4,918 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,918 reviews
July 06, 2019
Great experience Leo Henderson was wonderful. He spent a lot of time with us explaining the features of the car. He is very knowledgeable and was very helpful with t Leo Henderson was wonderful. He spent a lot of time with us explaining the features of the car. He is very knowledgeable and was very helpful with the car buying process. We would definitely seek him out for another car purchase. Amanda was also wonderful. She was so helpful in getting the best deal for us! Both gave us 5 Star service. More
by Winter GardenGirl
Employees Worked With
Amanda , Leo Henderson
July 06, 2019
Quick and easy Easy. Best car buying experience I have ever had. Would recommend to others. Enjoyed all aspects of the dealership. Just wish it was closer to me. Easy. Best car buying experience I have ever had. Would recommend to others. Enjoyed all aspects of the dealership. Just wish it was closer to me. More
by Seanneill76
Employees Worked With
James Henry, Ryan Hutcheson
July 05, 2019
Excellent Service Kind, friendly, professional and very efficient. The staff treated very well and everything was explained fully. I was also accomodared where I was ab Kind, friendly, professional and very efficient. The staff treated very well and everything was explained fully. I was also accomodared where I was able to return to work and have the service taken care before the end of my shift. More
by DcnJerry
Employees Worked With
Jessica Torres
June 29, 2019
Great Service Team The service staff is just that "GREAT SERVICE" and they can't be beat. All questions and concerns were handled well above my satisfaction. Thank You A The service staff is just that "GREAT SERVICE" and they can't be beat. All questions and concerns were handled well above my satisfaction. Thank You ALL very much, Bryan Cook More
by chief
Employees Worked With
Jessica Torres,
June 28, 2019
Friendly helpful, and detailed I highly recommend Regal Kia. Kind, honest, paid close attention to detail, very pleased from start to finish Ryan went above and beyond to make sure I highly recommend Regal Kia. Kind, honest, paid close attention to detail, very pleased from start to finish Ryan went above and beyond to make sure we had all our questions answered and were happy and comfortable with the purchase. More
by FPrue
Employees Worked With
Ryan Hutcheson
June 28, 2019
Awesome dealership! Greg went a above and beyond in getting me into a car. I was in an accident on Monday and he did everything he could possibly do through text, then h Greg went a above and beyond in getting me into a car. I was in an accident on Monday and he did everything he could possibly do through text, then he came and picked me up being I had no way to the dealership. Today, I was super nervous afraid something would happen and I wouldn’t get a car. He talked with me and made me feel more comfortable and eased my worries. Amanda and Sean also came and welcomed me, and got me into the car I wanted. I am 100% satisfied with Regal and everyone who I met today. Very friendly and welcoming! I definitely recommend this dealership and will be back for any future purchases. Thank you, Greg, Amanda and Sean :) More
by Cwilliams81
June 27, 2019
Using their Body Shop for my Regal Honda The staff was very helpful in getting me started on my insurance claim. Look forward to them doing my repair work. They were helpful in my dealing wi The staff was very helpful in getting me started on my insurance claim. Look forward to them doing my repair work. They were helpful in my dealing with State Farm. More
by Dave2514
Employees Worked With
Sean Byrant
June 27, 2019
Great experience My family is on our 4th Kia and always have a great experience working with Greg. He goes above and beyond for us making sure we get exactly what we w My family is on our 4th Kia and always have a great experience working with Greg. He goes above and beyond for us making sure we get exactly what we want! More
by SapphyreECS
Employees Worked With
June 26, 2019
Long time customer Putting in a good word for Greg and Mae. They were great to work with. Both were easy to talk to on the phone and in person Putting in a good word for Greg and Mae. They were great to work with. Both were easy to talk to on the phone and in person More
by Diva
June 26, 2019
I walked away with a new car and a deal! Ryan H. Was awesome he did what he could for me! He got me a great deal on a 2019 forte! He even went above and beyond and gave me some great perks to Ryan H. Was awesome he did what he could for me! He got me a great deal on a 2019 forte! He even went above and beyond and gave me some great perks to go with me new great car. Satisfied with his customer service! Good heart, good man! Thanks Ryan for all your help! More
by Happy
Employees Worked With
Jason Harrison, Ryan Hutcheson
