Regal Kia Lakeland

Excellent The employees displayed great customer service! Thank you for your friendliness and hospitality! My experience was excellent! I'd recommend anyone to The employees displayed great customer service! Thank you for your friendliness and hospitality! My experience was excellent! I'd recommend anyone to be your customers! More

Three Years of Great Service!!! I started with a Sportage and upgraded to the Sorento. Then, my son needed a car, and I persuaded him that Kia was the way to go. My reasons are simpl I started with a Sportage and upgraded to the Sorento. Then, my son needed a car, and I persuaded him that Kia was the way to go. My reasons are simple: Greg Schmidt has always been professional at each of our three purchases and offered me options that make financial sense for me. I feel he cares enough goes out of his way to acknowledge me whenever I come for service. Furthermore, I do ALL of the service at Regal because Angel, Glenn and Jeff are polite, address my concerns, and stay on top of my car/time needs. That on top of the value I get for my dollar. I cannot say enough about Regal Kia!!! More

Greg is a cut above! My wife and I purchased our first Kia with Greg in 2007 and have purchased several others since then. Greg breaks the stereotype of shady or underhan My wife and I purchased our first Kia with Greg in 2007 and have purchased several others since then. Greg breaks the stereotype of shady or underhanded car salesmen. He is true to his word and a great person to boot. We look forward to dealing with him in future purchases. Way to go Greg! More

Couldn't be happier Greg was great. I think I must have been the customer from xxxx. I kept changing my mind and wanted to price other options...lease...purchase...trad Greg was great. I think I must have been the customer from xxxx. I kept changing my mind and wanted to price other options...lease...purchase...trade in ...no trade in... this down...that down! He never lost patience. Hats off Greg...I am loving my car every day. More

Professional and Friendly Thank you Greg for do what you said you would do. I shopped 3 Kia dealer's and not one would call me back. You did and everything went as planned! Lov Thank you Greg for do what you said you would do. I shopped 3 Kia dealer's and not one would call me back. You did and everything went as planned! Love my Optima Turbo.. See you next time it's time to trade! Steve Rowin More

Great Experience. Glad I bought my KIA I purchased my KIA Rio in December and I have to say, the main reason was my salesman, Sam Rager. He gave me his cell number and is always available w I purchased my KIA Rio in December and I have to say, the main reason was my salesman, Sam Rager. He gave me his cell number and is always available when I have questions. Last week a light came on that indicated low tire pressure. I called Sam and he told me to bring it in to the Service Dept. I did and was helped right away by Jeff. He checked the tires and they were low. They corrected the problem and within a short time I was through. While there I chatted with Sam and Jeff brought me my keys to Sam's office. He shook my hand and explained everything. Another salesman came into the office and introduced himself. Before I located Sam when I arrived yet another salesman asked if he could help and answered a couple of my questions. My experience has been wonderful to date and I am sure will continue to be in the future! More

Love this Dealership!!! There are no words to express how much I enjoyed the experience working with Jennifer Dennis and buying my new Kia. She was more than just profession There are no words to express how much I enjoyed the experience working with Jennifer Dennis and buying my new Kia. She was more than just professional, she became a friend. The entire transaction was effortless on my part, due to her hard work, willingness to "go to bat" for me, and make sure I was completely happy with the car chosen. There is no other sales person like her, I can tell you that! The entire group at Regal was terrific, and incredibly friendly. Most of the time people talk about how they hate to buy cars, but if I have Jennifer, and the Regal team, I am happy to continue buying my cars from them! More

Kia Sorento After comparison shopping several brands, I decided on a Kia Sorento. I knew exactly what I wanted, however it was not available for immediate purchas After comparison shopping several brands, I decided on a Kia Sorento. I knew exactly what I wanted, however it was not available for immediate purchase. Our salesperson, Sam Rager, was diligent in finding what I wanted. I am truly content with my new vehicle and would recommend Kia of Lakeland and especially our salesperson, Sam. More

First time customer, and Kia buyer - Great working with Greg From the time we walked onto the lot we were treated with respect and courtesy. We spoke to Greg on the phone earlier in the day and he asked we sto From the time we walked onto the lot we were treated with respect and courtesy. We spoke to Greg on the phone earlier in the day and he asked we stop by. He wasn't available right away, but we were acknowledged by other employees, and they saw that we were attended to until Greg was able to talk to us. Greg worked on finding vehicle that would meet our needs. We were treated good, and time was taken to see that we felt comfortable with what we were presented. We are now first time Kia owners and hope to enjoy many years in our beautiful new vehicle. A special thanks to Greg, and to the team that helped in our purchase completion. More

Great Dealership. We love working with Greg! My wife & I had been looking to replace my aging Honda, and the KIA Soul was recommended by one of our family members as a great alternative to anothe My wife & I had been looking to replace my aging Honda, and the KIA Soul was recommended by one of our family members as a great alternative to another Honda. We tried a dealership in our area, but their stock levels were iffy to non-existent on the Soul and their sales tactics were very heavy. After doing some research, we contacted the Regal KIA dealership in Lakeland to see if they had any Souls in stock. From the start, the dealership was able to tell us over the phone how many were in stock,and referred us to a sales rep (Greg Schmidt.) Despite it being late in the evening when we arrived, Greg and staff devoted the time for us to test drive, ask questions, discuss pricing and financing and stayed late so we could leave with a new 2014 Soul. I wouldn't normally describe the purchase process as enjoyable, but it was here. They made it easy and straightforward, and best of all there were no games. They worked with us past closing time to get the financing taken care of with John Guy. We left with a new car and KIA gained a couple of devoted fans. Since the time of the sale, Greg and every member of the dealership has remained helpful and engaged with us as customers. Their Service Department is quick, efficient, and very helpful as well. I can't say enough good about Greg & this dealership, they are simply awesome. We are recommending this dealership to all our friends & family, and we will be back to see Greg the next time we need a car! More