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Regal Kia Lakeland

Lakeland, FL

4.6
4,285 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,285 reviews

May 28, 2012

I could not have ask for a better person than the one that help us that day. Erick it a great job with alll of our question and he was very nice to be with. More

by john & diane adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
erick
May 23, 2012

Scott and Mikey were very professional in the way they handled the transaction. Will recomend friends to visit your dealership.We will return to your business as needed. More

by rfloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Smith
May 23, 2012

Our over all experience was great. We were called promptly when the type of vehicle we requested arrived at dealership. An appointment was set up for that evening for us to look at and test drive the More

by chief980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Herna, Stephen Burgher & Sherrie, Steve Burgher
April 08, 2012

We were greeted right away by John, he asked us what we wanted and jumped right into the Kia Soul. He was very friendly and helpful with explaining everything that has to go along with buying a new car for More

by Dunhaml18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John B (sales) Al (finance) and the store manager I do not recall his name
December 03, 2011

I was lied to from the moment I arrived at the dealership until I left with my truck. I told them how much I could spend, and after setting the deal I came back the next day with the amount agreed upon, in c More

by seadrinks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie E. Norwood Jr.
November 27, 2011

I came to trade in my car to this dealer because they send me an e-mail that they would give me 25% over than regular trade in value for my car. They lied!!!! They did not even check a regular value and More

by nilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not remember
June 18, 2011

After visiting 2 other kia dealerships in the area, I have finally found one that really cares about your needs. I dealt with Douglas Phillips. I had a lot of questions at first, wondering if this deal More

by printingzone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
May 04, 2011

We arrived at the Regal Kia dealership after being treated horribly at another local Kia dealer. Our salesperson, Stanley (Stan), understood our buying situation and eased our concerns over the negat More

by fre.thnkr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Hill
September 22, 2010

Robert was extremely helpful. I came with my wife and Robert spent time making sure we found exactly the right car. He also arranged financing so we were able to drive home that day with our new vehicle. More

by gaffneysean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Shiver
September 22, 2010

ALL dealerships should do what this dealership is doing. I have been to my share of car dealerships, in many states, and this one was by far the best. Facility, employees, presentation, selection, price, e More

by keriann22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Shiver