Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,920 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,920 reviews
August 17, 2018
Fantastibc Rat grip was outstanding. Very helpful and took care of all our needs. Would recommend Chevy to everyone. I love the dealership. Service dept was very Rat grip was outstanding. Very helpful and took care of all our needs. Would recommend Chevy to everyone. I love the dealership. Service dept was very helpful More
by Kathy
Employees Worked With
Raymond Grupi, Sonny Glover, James Henry
August 13, 2018
Amazing Went in with no idea i could walk out with a car of my choice. Rather then them giving me a 2 or 3 car choice like usual dealers do. The customer serv Went in with no idea i could walk out with a car of my choice. Rather then them giving me a 2 or 3 car choice like usual dealers do. The customer service i received was outstanding. They cared listened an went over and beyond for me. Highly recommend them. More
by Leatta83
Employees Worked With
Spaso Gavric
August 12, 2018
I LOVE my new car Joe at Regal Automotive North helped get me in a beautiful new-to-me car. Low miles, with a payment I can afford. The process was quick and fair, and Joe at Regal Automotive North helped get me in a beautiful new-to-me car. Low miles, with a payment I can afford. The process was quick and fair, and way better than I expected! More
by Acuramom
Employees Worked With
Joe Rios
August 12, 2018
Best Service Everyone very friendly. Good "family" feel there. Willing to work and get the best deal possible. Always kept me updated with 100% honesty which is ra Everyone very friendly. Good "family" feel there. Willing to work and get the best deal possible. Always kept me updated with 100% honesty which is rare in that industry. My sales guy is not on the list below but his name was Peter. Awesome guy!! Great attitude!! He got sales of the year for 2017! More
by Chouchin
Employees Worked With
Peter, Jennipher Rogers
August 11, 2018
Find what we wanted and bought it! Great selection and super friendly service from Doug Maynard “the guy in the hat” the choices in a used car were so numerous that we found a car that Great selection and super friendly service from Doug Maynard “the guy in the hat” the choices in a used car were so numerous that we found a car that we were interested in and had that car driven and purchased in a matter of hours. Thanks Soug and Regal! More
by Kstarks
Employees Worked With
Doug Maynard
August 11, 2018
Very quick and excellent service. Regal was the 2nd dealership that we went to on Friday morning. Both dealerships told us that we qualified for what we were looking for and had a car Regal was the 2nd dealership that we went to on Friday morning. Both dealerships told us that we qualified for what we were looking for and had a car in stock to fit the payment that we wanted. The first dealership was your typical say what they want to hear to get them in the door, while Regal actually had a car for us within out payment that we wanted and got us in and out very quickly. More
by Sacohen
Employees Worked With
Austin, James Henry
August 10, 2018
Great Service Appreciate the great customer service that was provided by Sales Rep Greg Schmidt. He gave us great advice & got us into a vehicle we wanted! Thanks R Appreciate the great customer service that was provided by Sales Rep Greg Schmidt. He gave us great advice & got us into a vehicle we wanted! Thanks Regal Kia & staff! More
by LizmarieM94
August 10, 2018
Above and beyond Johann was super friendly and so helpful narrowing down my options, even test driving multiple SUVs in a row with my two young kids in tow. I never fe Johann was super friendly and so helpful narrowing down my options, even test driving multiple SUVs in a row with my two young kids in tow. I never felt pressured once - he truly wanted to help me find the perfect vehicle for my needs and budget. Brandon in finance was great as well, making sure I left with a warranty, a great rate and the payment I wanted. Great experience all the way around!! More
by BirthdayGirl
Employees Worked With
Johann I miss, Brandon in finance, Cris Aviso
August 07, 2018
Was great Greg gave me a phone call and he was very pleasant! I hope to be getting a new one soon and I will be going to him! Greg gave me a phone call and he was very pleasant! I hope to be getting a new one soon and I will be going to him! More
by Gilmore.haleigh20
Employees Worked With
August 03, 2018
Greg gave me back my faith in Kia! This is our 4th Kia vehicle. We love them but not the other dealerships that we have been dealing with. One of them is in Georgia and the other is not This is our 4th Kia vehicle. We love them but not the other dealerships that we have been dealing with. One of them is in Georgia and the other is not too far away. More
by Dham1989
