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Regal Kia Lakeland
Lakeland, FL
4,891 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,891 reviews
January 02, 2016
AWESOME!!! Greg did an amazing job helping my friend and I. We both purchased our cars through him so he was doing double duty. He did a great job satisfying our Greg did an amazing job helping my friend and I. We both purchased our cars through him so he was doing double duty. He did a great job satisfying our needs. I would highly recommend anyone looking for a new car to go see Greg at Kia Regal. More
by abrown3
December 30, 2015
Poor dealer sales policies My purchase of a KIA Forte started as a referral from COSTCO. Initially, the model I wanted to purchase seemed to be going well. However, my wife wa My purchase of a KIA Forte started as a referral from COSTCO. Initially, the model I wanted to purchase seemed to be going well. However, my wife wanted a white version. The white model was more expensive due to additional options - which was OK. The purchase went downhill because of dealer added costs of $2,899.00: A lifetime power train warranty which started after the car was 10 years old (and required inspections as the car aged), service loaners, pin stripe, lifetime nitrogen tire fill, 24 hour roadside assistance and free car wash with service. I regret not walking out. I wanted none of these add-ons. Granted the minimal pin striping was already on. So what would the striping (which were most likely be decals) be worth? I live an hour and a half away and I am in New England 5 months a year so the other add-ons were useless. Much arguing later, the dealer add-on costs were reduced by approx. $1,450.00 (a $500 bump-up in my trade in value and about $900.00 reduction for the dealer add-ons). Again, I should have walked out, but my wife wanted the white model. February 6, 2016: It is with appreciation, that I make clear that Royal Kia has contacted me and has made a considerable effort to make me satisfied. More
by Disappointed Customer
Employees Worked With
Cody Hicks, Greg Manautou
December 29, 2015
Went for oil change, left with a new car I took my Kia Soul in for a routine oil change. While I was waiting, I decided to go look around at the new cars, who can resist looking? So, I found I took my Kia Soul in for a routine oil change. While I was waiting, I decided to go look around at the new cars, who can resist looking? So, I found a pretty new Soul. Fadhil came out and asked me if I had been helped and from there it was an exciting experience. Fadhil worked hard to get me into the new Kia that worked with my budget. Lakeland Kia always takes care of my Kia. Please give them a try. More
by Puppyfarm12
Employees Worked With
Fadhil Zein
December 29, 2015
Mike Harp Upon arriving at the dealership we were greeted with a nice guy with a pleasant smile. Mike Harp made or experience one to remember and made sure we w Upon arriving at the dealership we were greeted with a nice guy with a pleasant smile. Mike Harp made or experience one to remember and made sure we walked out the door with the price we originally said at the very beginning. He worked hard to make that happen and was a great guy! More
by Sryan3422
Employees Worked With
Mike Harp
December 22, 2015
my experience was awesome I had the most awesome sales guy Cody Hicks and everyone i had the priviledge of meeting that day was great.Everything went smooth and fast for me.I l I had the most awesome sales guy Cody Hicks and everyone i had the priviledge of meeting that day was great.Everything went smooth and fast for me.I love my new car.I would recommend everyone to go there to purchase a new car you wont be dis sattissfied . More
by kimmy556
Employees Worked With
Cody Hicks
December 19, 2015
Finally got my Family Ride We just purchased our wonderful 2016 Kia Sedona and we are extremely pleased with the customer service that Regal Kia gave us we drove over 50 miles j We just purchased our wonderful 2016 Kia Sedona and we are extremely pleased with the customer service that Regal Kia gave us we drove over 50 miles just to do business with Regal Kia. Greg Schmidt thank you so much for everything you do. I would also like to give Kudos to the Sales Manager Chris he went above and beyond to secure a loan after a Chapter 13 Bankruptcy. Merry XMAS & Happy New Years to my Regal Kia Family Regards, Elena Vera More
by slomo1216
December 19, 2015
Unexpected Greg is a great person to work with. He is patient and addresses your concerns. I'm really impressed by their customer service. I did not feel pushed Greg is a great person to work with. He is patient and addresses your concerns. I'm really impressed by their customer service. I did not feel pushed or coerced into buying and car, which is really important to me. It was great, and I'm really happy with my new van. Best buying experience so far. More
by Yo
Employees Worked With
December 16, 2015
Loving my new car Went in to trade my car in for a newer one, greg schmidt was great! He got us in, was very easy to talk to and understood what i was looking for, grea Went in to trade my car in for a newer one, greg schmidt was great! He got us in, was very easy to talk to and understood what i was looking for, great experience over all with all the employees! More
by kaylynn25
Employees Worked With
December 03, 2015
Pre-Loved Scion xB I have never had a smoother dealer experience in my life. I 100% recommend Regal Kia to anyone looking for new or used. Cody did a great job, leaving I have never had a smoother dealer experience in my life. I 100% recommend Regal Kia to anyone looking for new or used. Cody did a great job, leaving me completely informed and content. More
by DasGuzzie
Employees Worked With
Cody Hicks
December 03, 2015
Exceptional Serive Thru and Thur and Thru! I have known of Regal Kia for years, since my boss and the owner go way back. Lakeland just seemed to far away to go to buy a pre-owned car, however I have known of Regal Kia for years, since my boss and the owner go way back. Lakeland just seemed to far away to go to buy a pre-owned car, however when my vehicle 'broke' two days ago it set in motion an awesome purchase experience. From our salesman Duke, who went way above and beyond making the car buying after dark work for us, to Kyle in finance, who was very knowledgeable and competently helped us thru the paper signing process, well it's only been two days but still liking the car! More
by CC
Employees Worked With
Duke Fenton and Kyle in Finance
