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Regal Kia Lakeland
Lakeland, FL
4,921 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,921 reviews
September 16, 2015
Simply amazing Was truly helpful and helped me in making the right car mine and I must say I'm very happy overall with my experience thanks so much Greg :) Was truly helpful and helped me in making the right car mine and I must say I'm very happy overall with my experience thanks so much Greg :) More
by Jls212
September 09, 2015
Found my new Chevy Dealership I have purchased new vehicles at many other Chevy Dealerships in the area but found one that had what I needed at the price I was looking for. I have purchased new vehicles at many other Chevy Dealerships in the area but found one that had what I needed at the price I was looking for. More
by Philip123
Employees Worked With
Josh Brigandi and John Rios
September 07, 2015
An Outstanding Experience Being a first-time new car buyer, I was not sure what to expect. But I was treated with courtesy, understanding, and helpfulness throughout the proces Being a first-time new car buyer, I was not sure what to expect. But I was treated with courtesy, understanding, and helpfulness throughout the process. Jose and Chris were both very helpful and made me comfortable with my purchase. More
by soulman
September 07, 2015
Fun experience Jose Ruiz was awesome, everyone was very nice. Plus it was a fun environment. I love my new Soul. The best Kia Dealership and the best experience. Jose Ruiz was awesome, everyone was very nice. Plus it was a fun environment. I love my new Soul. The best Kia Dealership and the best experience. More
by Kari
September 05, 2015
Excellent!! Very nice all the people!! we bought two cars!!! We are very happy with it! Made a good deal. Our salesman is Orlando. Thank you!! For all your help t Very nice all the people!! we bought two cars!!! We are very happy with it! Made a good deal. Our salesman is Orlando. Thank you!! For all your help to get the best deal and your for all the attention. Excellent man!!! More
by marie90
Employees Worked With
Orlando Lopez
September 05, 2015
Best experience by far The process from start to finish was flawless. The Regal Kia team were all so friendly and made us feel very welcome and appreciated. The crew was a l The process from start to finish was flawless. The Regal Kia team were all so friendly and made us feel very welcome and appreciated. The crew was a lot of fun. We made a little video doing the whip / nae nae which we'll never forget. Also, most importantly they had the best price! More
by Somers
September 05, 2015
Satisify When I told the dealer what I wanted to spend the dealer did what he could to take care of me and that impress me and my wife. When I told the dealer what I wanted to spend the dealer did what he could to take care of me and that impress me and my wife. More
by terlee
Employees Worked With
September 04, 2015
Great Service I was greeted by everyone as I entered the building. Pete was very helpful and I was treated with respect. Even the finance personnel went to great le I was greeted by everyone as I entered the building. Pete was very helpful and I was treated with respect. Even the finance personnel went to great lengths to help me. Very good service that's why I love Chevrolet. I love my new car. More
by PatGulLk2
Employees Worked With
Kristin, Pete, finance
September 03, 2015
Awesome experience. Great customer service! The customer service was great, everyone was friendly. I didn't feel forced to purchase a vehicle from them. They worked with me. They got me a great The customer service was great, everyone was friendly. I didn't feel forced to purchase a vehicle from them. They worked with me. They got me a great interest rate with payments I was looking for and got me into a new car. And got everything done fast! More
by Coralie 915
Employees Worked With
Ricardo and Jerry
September 01, 2015
Excellent Auto Shopping Experience We purchased a new car for our daughter this weekend at Regal Kia in Lakeland. Everybody from Ed our Sales man, to Chris the Sales Manager made sure t We purchased a new car for our daughter this weekend at Regal Kia in Lakeland. Everybody from Ed our Sales man, to Chris the Sales Manager made sure that all of our needs were met. Thank you for exceeding our expectations. I would reccommend Regal Kia in Lakeland and not think twice about it. So if you are in the market for a quality vehicle with courteous, professional and entertaining Sales Team, I suggest you visit Regal Kia in Lakeland. More
by amandadwills
Employees Worked With
Ed Ortiz
