Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,978 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,978 reviews
July 02, 2026
Christian was so professional and kind and educated. It was a pleasure working with him and we will highly recommend him! It was a pleasure working with him and we will highly recommend him! More
by Aprilgnoinsky429
July 02, 2026
It was the quickest service call I've ever had at this dealership. In and out in about 1 hour. dealership. In and out in about 1 hour. More
by Teworden
Verified CustomerJuly 02, 2026
Everyone was super friendly and keep checking on my mother while she was getting the oil changed. I appreciate that. mother while she was getting the oil changed. I appreciate that. More
by rathbunalexis0
Employees Worked With
July 02, 2026
Pretty easy to work with and negotiate. Answered questions. Pushy on warrantee but overall great Answered questions. Pushy on warrantee but overall great More
by Missy
July 02, 2026
It was a great experience start to finish what impressed me is that in my 59 years of buying cars I have never had a finance rep at a dealership go to bat for me as Cesar did. me is that in my 59 years of buying cars I have never had a finance rep at a dealership go to bat for me as Cesar did. More
by carol.corzo
Employees Worked With
Oliver
July 01, 2026
Made my requests happen. Made the buying process as smooth as possible and accommodated to my nerds. Had to settle with my previous lease because I was giving birth any day s Made the buying process as smooth as possible and accommodated to my nerds. Had to settle with my previous lease because I was giving birth any day so definitely wanted to make sure I got exactly what I wanted this time and they made it happen. More
by Lilibeth C
Employees Worked With
Amy
July 01, 2026
Question is too open Not attractive building out dated So is the dealership can't support your business on Sunday so not open for business then is the dealership can't support your business on Sunday so not open for business then More
by edgardomarquez62
July 01, 2026
My wife and I had an excellent experience with Regal Kia, and our Salesman Manny. He helped us purchase a new vehicle, and the entire process was smooth and professional from beginning to end. Manny was prof and our Salesman Manny. He helped us purchase a new vehicle, and the entire process was smooth and professional from beginning to end. Manny was professional, knowledgeable, honest, and very helpful, answering all our questions and making sure everything was handled correctly. It’s not always easy to find someone trustworthy when buying a vehicle, but Manny made us feel confident in our purchase. We truly appreciate the great service and highly recommend him and Regal Kia to anyone looking for a vehicle. More
by kevin_chesser
Employees Worked With
Manny
