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Regal Kia Lakeland
Lakeland, FL
6,249 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 6,249 reviews
October 16, 2026
Polite, respectful, kept me up to date She was efficient. Also helped with other questions Also helped with other questions More
by blzayas
Verified Customer
October 16, 2026
The service was excellent—very cordial and kind—and the explanations were clear. With a fairly extensive knowledge of his/her work, he/she makes clients feel confident. explanations were clear. With a fairly extensive knowledge of his/her work, he/she makes clients feel confident. More
by cubatattoo21
Employees Worked With
Mani
October 16, 2026
We were looking for a 2025 certified Kia Sorento and they had what we were looking for. Was hesitant about walking inside and talking from past experiences. Walked in met Greg and in about 15 minutes Greg gi had what we were looking for. Was hesitant about walking inside and talking from past experiences. Walked in met Greg and in about 15 minutes Greg give us a deal we couldn’t pass up. I know salesman have been giving a bad rap but not Greg.its all about personality and humor.if your in the market please go see Greg, you won’t be disappointed at all. Thanks Greg More
by Dan.Ressie
October 16, 2026
Nice new dealership everyone was friendly can’t say enough about misty. She was a sweetheart and helped me out very well. Can’t say enough about her friendly attitude and smile. enough about misty. She was a sweetheart and helped me out very well. Can’t say enough about her friendly attitude and smile. More
by Dan.Ressie
October 16, 2026
My experience with Misty was phenomenal. I really appreciate her A LOT! She was amazing! I really appreciate her A LOT! She was amazing! More
by kyeshawalls
October 15, 2026
Then entire staff were very friendly and accommodating. Nobody likes spending an extended amount of time purchasing a car and Regal is very aware of this. The entire process was fast and efficient! Nobody likes spending an extended amount of time purchasing a car and Regal is very aware of this. The entire process was fast and efficient! More
by kingsmokedmeat65
Employees Worked With
Other Employees :
I wish I could recall the names . Adriane and Sammy we both amazing as was the gentlemen assisting Adriane. Unfortunately I cannot recall his name.
