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Gregg Baldwin

Overview Reviews (39)

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Gregg Baldwin

Pre-owned Sales Manager

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.8

39 Reviews

Overview Reviews (39)

4.8

39 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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39 Reviews of Gregg Baldwin

August 22, 2026

Dealership Rating

Employee Rating

Manny was great and provided 10 out of 10 service. He took the time to discuss exactly what I could afford and what I was looking for in a vehicle was able to find the car for me. He was polite, profe He took the time to discuss exactly what I could afford and what I was looking for in a vehicle was able to find the car for me. He was polite, professional and friendly. More

by ghinkle96

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Greg Schmidt, Jeremy Mahr, Manny Gelpi

Aug 22, 2026 -

Regal Kia Lakeland responded

Your mention of Manny taking the time to discuss your budget highlights how our service team aims to provide tailored care. It’s rewarding to know our step-by-step guidance made the service on your Kia Seltos a positive experience. Your five-star rating and kind words truly mean a great deal to our team.

August 20, 2026

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Jeremy was friendly and greeted me as soon as I walked into the service department. He also walked me over to the sales department to find the salesman that I had an appointment with. into the service department. He also walked me over to the sales department to find the salesman that I had an appointment with. More

by ghinkle96

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Greg Schmidt, Jeremy Mahr, Manny Gelpi

Aug 20, 2026 -

Regal Kia Lakeland responded

We are happy to hear Jeremy took great care of you on both the service and sales sides! Thank you for choosing Regal Kia and for sharing your experience.

August 15, 2026

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Tried to charge me for a missing piece that was supposed to come when I bought my car brand new. to come when I bought my car brand new. More

by verdellg389

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr, Justin Callahan , Jonathan Benitez

Aug 17, 2026 -

Regal Kia Lakeland responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Regal Kia Team

August 13, 2026

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Brooke did an outstanding job her knowledge of the vehicle was outstanding. A great experience vehicle was outstanding. A great experience More

by dmiller230

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Brooke Deane

Aug 14, 2026 -

Regal Kia Lakeland responded

Hi Miller! Thank you for leaving us this five-star review and kind words about Brooke from our sales team at Regal Kia. We'll see you next time!

May 27, 2026

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I'm very happy with service I got at kia regal. Sales man was kind and helpful the and process of buying car was great too Sales man was kind and helpful the and process of buying car was great too More

by tla39lw

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Christian

May 27, 2026 -

Regal Kia Lakeland responded

Thank you for choosing a Kia and for sharing your feedback. We’re glad Gregg provided friendly and helpful service and that the purchase process went smoothly. Enjoy your new Kia.

May 09, 2026

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Great service and very friendly staff. I can't recommend Regal Kia enough! They care. I can't recommend Regal Kia enough! They care. More

by jabezbeckford

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Sean Bryant, Chris Boswell, Sal Campisi jr., Misty Osborne, Jeremy Mahr, Sarah Abichid, Justin Callahan , Jonathan Benitez, Chayton Wodecki

May 09, 2026 -

Regal Kia Lakeland responded

We’re thrilled to hear our team delivered attentive service and a friendly experience for your Kia. Your recommendation truly brightens our day, and we’ll share your praise with everyone. Thank you for trusting us with your vehicle care.

April 30, 2026

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I.was not told about all the safety features that were missing in the lower models Issues with finance dept feel as if they over valued the car. They said the agreed upon value of the car was 33,000 a missing in the lower models Issues with finance dept feel as if they over valued the car. They said the agreed upon value of the car was 33,000 aand the msrp on the sticker was 30,000.. this was never talked about and I never was this until receiving my copy of the agreement5 days later vie fax. More

by joecaromile

Verified Customer

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Recommend Dealer

Other Employees Tagged: Amy Claxton , Chayton Wodecki

May 04, 2026 -

Regal Kia Lakeland responded

Joe, thank you for the review. We sincerely apologize for any frustration or inconvenience you experienced. Your feedback is appreciated and will be shared with our team so we can take steps to improve our processes moving forward. If you'd like to discuss these concerns further, please feel free to contact me directly. Thanks again, Alaina Southern - Customer Experience Manager - (863) 333-4633

April 22, 2026

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Can’t say enough about this young man. We showed up unannounced to Jayden which was with another customer. Maleke jumped right in to help. We test drove 2 vehicles and the knowledge these We showed up unannounced to Jayden which was with another customer. Maleke jumped right in to help. We test drove 2 vehicles and the knowledge these 2 guys know about what they represent was very impressive.thanks for making our decision to purchase very easy. More

by Dan.Ressie

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Recommend Dealer

Yes

Other Employees Tagged: Meleke Dennis, Lisa Bigelow, Jayden Goulet , Sreko

Apr 22, 2026 -

Regal Kia Lakeland responded

It’s great Jayden and our associate were ready to help when you arrived without an appointment. Their deep knowledge of the vehicles made choosing your used Kia Sorento straightforward. Enjoy your new SUV and thank you for sharing your experience.

March 06, 2026

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They are friendly, courteous answers all your questions always calls you back when they say they try to help you solve your problem always calls you back when they say they try to help you solve your problem More

by Mary

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Alaina Southern, Chris Boswell

Mar 06, 2026 -

Regal Kia Lakeland responded

Thank you for highlighting our team’s friendly, courteous service and reliable callbacks. We’re glad we could help address your Nissan Altima’s needs. We appreciate your 5-star rating and look forward to assisting you again.

January 15, 2026

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Great customer service, excellent sales and finance team, will definitely recommend to others. Excellent team will definitely recommend to others. Excellent team More

by virgilio.castillo10

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Hasani

Jan 15, 2026 -

Regal Kia Lakeland responded

We're delighted to hear that you had a great experience with our sales and finance team, Virgilio! Thank you for choosing Regal Kia and for recommending us to others!