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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,102 Reviews

3,103 Reviews of Regal Kia Lakeland - Service Center

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September 16, 2020

The person who handled my service is not listed. Too bad because I really thought Tony Catania was very professional. Tony walked me to my car once everything was finished. More

by Pmorris4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catania
September 16, 2020

It's clean and everyone is very friendly. The wait area is comfortable and I didn't mind waiting on my vehicle. They kept me up to date on what was happening More

by 1TILL1ANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 16, 2020

Mario Medina and his team have always exceeded my expectations. They get my car done right the first time and on time every time. And as a bonus my car is always clean and shiny when I pick it up. More

by SEEKYOU333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hutcheson, Mario Medina, Kelsey Johnson
September 15, 2020

Very friendly and eager to help with anything that you need. Water and coffe well stocked. Went in for service and finance manager Jorge Morfa came by to say hello. This Dealership is exremely customer or More

by JOHNRDARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Morfa, Charlie Norwood, Mario Medina, Kelsey Johnson
September 15, 2020

Service was great and the attention as well and my car is performing excellent . Jeff was awesome as always . He always goes and above the call of duty . I am glad he is back . More

by HICIANB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 15, 2020

My service advisor is Mario. He was prompt to welcome me as I entered the door, and took care of my vehicle right away. Very courteous, and kept me informed during the time my vehicle was being serviced. More

by tammy.kirk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 14, 2020

All other Kia in Orlando turn down my warranty claim. But when I called Regal Kia it wasn't any problem. They picked the car up and made the repairs ASAP. I will definitely buy my next car with Regal. More

by carlos56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
September 14, 2020

I'm grateful for the coupons, that helps me save, while on my budget,, everyone speaks peaceful and humble nice attitude... The waiting lobby, laboratory is clean and spacious.. I appreciate your service, More

by ddhale_611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 14, 2020

I had no trouble with Regal service. They did everything I had no trouble with Regal service. They did everything I had asked and washed the SUV when they had completed the service and the tire rotation. More

by lbrannen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hutcheson
September 13, 2020

You guys are the best!I always have a great You guys are the best! I always have a great experience. I'm glad I have such a good team helping me take care of my Sol! More

by VIDEOVISUALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
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