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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,096 Reviews

3,096 Reviews of Regal Kia Lakeland - Service Center

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July 03, 2020

I recently purchased my new third vehicle from Regal Kia. I got the same great service that I have always gotten in the past. From the moment I saw my new car I was hooked. My salesman Sam DiFillipo was info More

by glengra8
Recommend Dealer
Yes
Employees Worked With
Sam DiFillipo
July 03, 2020

Can’t believe Superman has passed away. Condolences to his family and work family. Never have a problem using coupons. Need to do a better job washing the vehicles,what happened to the vacuuming? More

by debland35
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathon Svc., Sal III DRIVER
July 02, 2020

Great customer service... Mario made sure I was aware of what they were doing to fix my car, and the amount for the repair, and Kelsey helped me cash out. They were both kind and professional. More

by MARIPOSARICAN
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
July 02, 2020

First the wait was way to long,also the price of a oil change keeps going up when I first started going their I didn't pay no more than 30 at the most.I don't know if management changed But the price is i More

by ANASTASIABURKS
Recommend Dealer
No
Employees Worked With
I didnt get the guy name that checked me in
Jul 27, 2020 -

Regal Kia Lakeland responded

Anastasia, Thank you for your feedback, we would be happy to have you discuss all of your concerns with our service manager Jeff Soloj who would be able to shed more light on pricing and oil life. The carwash does not run if there is lightning within 30 miles for the safety of our staff, but is preprinted on the R.O. You can stop by anytime to get your carwashed, just check the weather 1st :)

July 02, 2020

I had a problem with my car and the service manager took care of it I like to thank everyone for doing outstanding job as always More

by angelahelen1955
Recommend Dealer
Yes
Employees Worked With
Mario Medina
July 01, 2020

I dealt with Jonathan in the Service Dep't. He was polite, professional, friendly, and very helpful. My experience was enjoyable thanks to Jonothan's being on duty. More

by DEEJAY.HAYES
Recommend Dealer
Yes
Employees Worked With
Jonothan in Service Dep't
July 01, 2020

Review Had a roof rack fitted to Kia Soul. Quick and efficient. Customer lounge, clean and tidy. Staff always friendly helpful and courteous. Keep up the goo More

by alancrew
Recommend Dealer
Yes
Employees Worked With
Willy
June 30, 2020

The front table guys were super. Everyone is always so helpful. Courtesy Driver is a positive perk you give and make available. The guy who worked with me was very knowledgeable. More

by TONY.LONGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know who I was with.
June 30, 2020

I don't dread getting my oil change. Their set up is comfortable and the people are really nice. They have snacks and room for you to sit and watch t.v. get things done at one of their tables. I also li More

by melanieleon51
Recommend Dealer
Yes
Employees Worked With
I don't remember
June 30, 2020

Fast, efficient and knowledgeable Service at Regal Kia is fast efficient and the staff is knowledgeable. I am always greeted with a smile. my car is always brought in to the service More

by RMCGRAW44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
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