Regal Kia Lakeland - Service Center

Jorge Benetiz KIA service advisor is awesome! Always takes care of my car and goes above and beyond! Pleasant professional explains services performed in easy to understand language. Jorge remembers m takes care of my car and goes above and beyond! Pleasant professional explains services performed in easy to understand language. Jorge remembers me and that’s impressive with all the customers! Raise and recognition for Jorge! More

The service rep was rude and I have more than one issue with poor service from this location. They need to understand how they come across with tone and information. It seems whenever I have a question t with poor service from this location. They need to understand how they come across with tone and information. It seems whenever I have a question they are not willing to answer it or listen. More

I am very happy with this dealership. I have (with my husband) bought three or four new cars. Now it is only me and I bought a used car here. husband) bought three or four new cars. Now it is only me and I bought a used car here. More

I specifically asked to make sure that miles til next Service be reset, they weren’t from the last servicing. It still did not happen. While it’s not a huge deal, it’s extremely annoying to me. Service be reset, they weren’t from the last servicing. It still did not happen. While it’s not a huge deal, it’s extremely annoying to me. More

After repeated problems my issues were still not resolved. Broken parts were reinstalled and still not fixed. I will take my Kia else where if possible. resolved. Broken parts were reinstalled and still not fixed. I will take my Kia else where if possible. More

This was my second attempt at letting you guys fix my car. The first shot was one month ago and then two weeks later my car broke down again leaving me stranded. I will never use your services again beca car. The first shot was one month ago and then two weeks later my car broke down again leaving me stranded. I will never use your services again because after the second attempt my car is still not driving properly. I will never purchase a KIA again. Great car but seems like you don’t know how to fix them properly More

They did a great job getting the truck ready for the Michigan trip. I would highly recommend Kia for all of your needs! Thanks Kia Michigan trip. I would highly recommend Kia for all of your needs! Thanks Kia More

Orlando - from sales and Mario from service, are what makes Regal great. I had gone to Brandon Kia years ago. Horrible! Regal has wonderful customer Service in all areas. makes Regal great. I had gone to Brandon Kia years ago. Horrible! Regal has wonderful customer Service in all areas. More

They are very nice and friendly. I always feel like they care about my needs when I take my vehicle in. I would recommend this dealer. care about my needs when I take my vehicle in. I would recommend this dealer. More

A friendly and professional staff. I like that they stay connected and keep you posted on your vehicle's progress. Conveniently located. Comfortable waiting room. connected and keep you posted on your vehicle's progress. Conveniently located. Comfortable waiting room. More