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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,185 Reviews

3,185 Reviews of Regal Kia Lakeland - Service Center

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September 14, 2020

I had no trouble with Regal service. They did everything I had no trouble with Regal service. They did everything I had asked and washed the SUV when they had completed the service and the tire rotation. More

by lbrannen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hutcheson
September 13, 2020

You guys are the best!I always have a great You guys are the best! I always have a great experience. I'm glad I have such a good team helping me take care of my Sol! More

by VIDEOVISUALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 12, 2020

Great job by Kelsey , in and out in 45 minutes !Wash and Great job by Kelsey , in and out in 45 minutes ! Wash and oil change . Not impressed with all the Spanish being spoken by other service reps . Alwa More

by RWagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
September 12, 2020

I needed an oil change for my Kia Soul. Everybody was friendly and helpful. The service was provided in a timely manner and without any problem. More

by ALGUERR1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 11, 2020

Service is great. However,, I was taken back when a person next to the service tried to sell me a vehicle. All I wanted was servicing the vehicle. More

by howard_skip13528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 11, 2020

I expected good service and received exceptional service! Mario is the man. I will seek him out next visit. I'm glad I made this decision. More

by RYNEHOF2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
September 10, 2020

Regal Kia is a very friendly, service oriented dealership. Service is very good but, because of being very busy, we were there almost 2 hours for an oil change. More

by HELENR948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 09, 2020

Service tech Tony was very helpful. He explained everything to me step by step. Tony kept me informed with what was happening to my vehicle. Excellent Job! However when I went to my car to leave I w More

by Kdparrish68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony
September 09, 2020

Created right away...Service completed in a timely Created right away... Service completed in a timely manner... Completed on time and as scheduled... Very inviting and comfortable waiting area... More

by emque1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Box, Dystanie Haney, Ryan Hutcheson, Matt Macdowell, Mario Medina, Kelsey Johnson, Leah Gorman
September 07, 2020

Regal Kia has always been great as this is our fourth vehicle and we’re very happy that Jeff Soto is back as Service Manager More

by JGMARANDOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soto, Ed Box
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