Regal Kia Lakeland - Service Center

Not sure making an appointment serves any purpose. Had a 9:00 appointment to get a oil change and tire rotation. Didn't get out out there till after 11:00. Besides the wait everything else was fine. Had a 9:00 appointment to get a oil change and tire rotation. Didn't get out out there till after 11:00. Besides the wait everything else was fine. More

Reliable efficient and friendly! Shoutout to Kelsey and Batman! The shuttle was very helpful and everything went smoothly. I will come back. Thanks to all! Batman! The shuttle was very helpful and everything went smoothly. I will come back. Thanks to all! More

Service was very good. Never have any problems. Customer service is absolutely awesome. Wouldn’t go anywhere else. I will be purchasing my other vehicle from Kia. Customer service is absolutely awesome. Wouldn’t go anywhere else. I will be purchasing my other vehicle from Kia. More

Kelsey was very courteous, helpful and kept me updated every step of the process. She attended me quickly and got me back on the road just as quickly. I highly recommend her and the dealership. every step of the process. She attended me quickly and got me back on the road just as quickly. I highly recommend her and the dealership. More

Scheduled an appointment online, got to the dealership and sat there for two hours before my car was even touched. Total was different from what I was quoted. and sat there for two hours before my car was even touched. Total was different from what I was quoted. More

Kelsey was great! The reason this is not a totally five star review is that the service tech didn’t complete his job. One job to do. Take off the old tire, put on the n The reason this is not a totally five star review is that the service tech didn’t complete his job. One job to do. Take off the old tire, put on the new tire and check air pressure on that tire and all the tires. The new tire left with me from the dealership with 45 psi. All the other tires are at 35 psi. Sure, I can take care of it. But when you pay top dollar for service, then I expect top of the line service. Service advisor Kelsey 100%. Service tech 50% and am inconvenience for a good customer! More

Excellent Service and personnel were excellent as always. I have never had anything but the best treatment in the many years of using Regal Kia. I will always Service and personnel were excellent as always. I have never had anything but the best treatment in the many years of using Regal Kia. I will always be a loyal customer. More

Always on point from sales and service. I really appreciate the fast and courteous way I am treated when I am having my car serviced, thank you appreciate the fast and courteous way I am treated when I am having my car serviced, thank you More

great job your dealership did a great job on my 2018 kia soul...it was quick.. also got a car wash , Kelsey Johnson was a great adviser thank you your dealership did a great job on my 2018 kia soul...it was quick.. also got a car wash , Kelsey Johnson was a great adviser thank you More

Excellent customer service We have used this dealership for the past 4 years and have never been dissatisfied with the job performance. The employees are always professional, fr We have used this dealership for the past 4 years and have never been dissatisfied with the job performance. The employees are always professional, friendly and helpful. You even get a free car wash and snacks. Excellent service. More