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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,101 Reviews

3,102 Reviews of Regal Kia Lakeland - Service Center

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May 17, 2020

Excellent customer service We have used this dealership for the past 4 years and have never been dissatisfied with the job performance. The employees are always professional, fr More

by LINCOLNPIXLEYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson
May 16, 2020

Been coming to this dealership 5 yrs.Love that they wash AND vacuum my car! *****Trying to be nice by submitting review. ** 21 words later...give me a break More

by LSNOWCARROLL
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
May 14, 2020

I was very pleased with the service I had while there. As usual top notch service. Staff always makes me feel very comfortable and updated during my wait. More

by CAK526
Recommend Dealer
Yes
Employees Worked With
Jorge
May 13, 2020

I've been coming to this lacation since I purchase my first kia back in 2001. I like the service and i missed it when it was closed a couple of years. Your Employees at this location are very professiona More

by JACKIEANNETT
Recommend Dealer
Yes
Employees Worked With
The lady at the desk with the Brahmin purse. Im sorry forgot her name. I spoke with her around 830 on May 12, 2020, Mario Medina
May 13, 2020

Great experience yesterday I really love my regal family. I was in and out in less then an hour and half with oil change and tire rotation and car wash. More

by TERIABLOCKER
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan May, Charlie Norwood, Matt Macdowell, Kelsey Johnson
May 12, 2020

Great!!! The Service Dept. always does a good job. The waiting room is always very clean and I like the fact that you can have snacks while you wait. More

by WJERLA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Tripp
May 12, 2020

Kelsey was awesome. Very conscientious and attention to detail. Traits all advisors should follow. You could have kelsey be service manager. Get the department treating customers correctly so we buy mor More

by Lloydwells36
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
May 12, 2020

Super happy with my all around experience with Kia Regal! Went in for new tires for my 2018 Optima but walked out with 4 new tires on a 2020 Kia Optima!! It's beautiful and I'm absolutely in love with it. Th More

by CHRISTINALANE66
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny in Service, Chris Robinson
May 11, 2020

Always excellent service from this team. Mario is extremely professional. The entire staff is friendly and helpful. I will definitely buy my next Kia from Regal Kia. More

by marymlo
Recommend Dealer
Yes
Employees Worked With
Mario Medina
May 11, 2020

Jorge Benitez is always so helpful and very knowledgeable!!! I only like dealing with him when I go for services!!! He’s great and his service is awesome!! More

by EMORALES84
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
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