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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,197 Reviews

3,197 Reviews of Regal Kia Lakeland - Service Center

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September 14, 2020

I'm grateful for the coupons, that helps me save, while on my budget,, everyone speaks peaceful and humble nice attitude... The waiting lobby, laboratory is clean and spacious.. I appreciate your service, More

by ddhale_611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 14, 2020

All other Kia in Orlando turn down my warranty claim. But when I called Regal Kia it wasn't any problem. They picked the car up and made the repairs ASAP. I will definitely buy my next car with Regal. More

by carlos56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
September 14, 2020

I had no trouble with Regal service. They did everything I had no trouble with Regal service. They did everything I had asked and washed the SUV when they had completed the service and the tire rotation. More

by lbrannen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hutcheson
September 13, 2020

You guys are the best!I always have a great You guys are the best! I always have a great experience. I'm glad I have such a good team helping me take care of my Sol! More

by VIDEOVISUALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 12, 2020

I needed an oil change for my Kia Soul. Everybody was friendly and helpful. The service was provided in a timely manner and without any problem. More

by ALGUERR1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 12, 2020

Great job by Kelsey , in and out in 45 minutes !Wash and Great job by Kelsey , in and out in 45 minutes ! Wash and oil change . Not impressed with all the Spanish being spoken by other service reps . Alwa More

by RWagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
September 11, 2020

Service is great. However,, I was taken back when a person next to the service tried to sell me a vehicle. All I wanted was servicing the vehicle. More

by howard_skip13528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 11, 2020

I expected good service and received exceptional service! Mario is the man. I will seek him out next visit. I'm glad I made this decision. More

by RYNEHOF2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
September 10, 2020

Regal Kia is a very friendly, service oriented dealership. Service is very good but, because of being very busy, we were there almost 2 hours for an oil change. More

by HELENR948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 09, 2020

Created right away...Service completed in a timely Created right away... Service completed in a timely manner... Completed on time and as scheduled... Very inviting and comfortable waiting area... More

by emque1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Box, Dystanie Haney, Ryan Hutcheson, Matt Macdowell, Mario Medina, Kelsey Johnson, Leah Gorman
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