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3,209 Reviews of Regal Kia Lakeland - Service Center
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September 10, 2020
Regal Kia is a very friendly, service oriented dealership. Service is very good but, because of being very busy, we were there almost 2 hours for an oil change. dealership. Service is very good but, because of being very busy, we were there almost 2 hours for an oil change. More
by HELENR948
Verified CustomerEmployees Worked With
Mario Medina, Kelsey Johnson
September 09, 2020
Service tech Tony was very helpful. He explained everything to me step by step. Tony kept me informed with what was happening to my vehicle. Excellent Job! However when I went to my car to leave I w everything to me step by step. Tony kept me informed with what was happening to my vehicle. Excellent Job! However when I went to my car to leave I was approached by a salesman who was standing right by my door like a vulcher asking me multiple questions pertaining to selling me car. When I advised him I am not interested, he STILL proceeded to ask questions!! Please please re-train your sales department. Being pushy gets you no where with me. More
by Kdparrish68
Employees Worked With
Tony
September 09, 2020
Created right away...Service completed in a timely Created right away... Service completed in a timely manner... Completed on time and as scheduled... Very inviting and comfortable waiting area... Created right away... Service completed in a timely manner... Completed on time and as scheduled... Very inviting and comfortable waiting area... Great dealership and staff More
by emque1958
Employees Worked With
Other Employees :
Ed Box, Dystanie Haney, Ryan Hutcheson, Matt Macdowell, Mario Medina, Kelsey Johnson, Leah Gorman
September 07, 2020
Never coming back! Came for oil change and you rotated my tires also. I just put new tires on the front. They put my very used tires back on the front without my permission now I gotta pay to have the put ba tires also. I just put new tires on the front. They put my very used tires back on the front without my permission now I gotta pay to have the put back on the front. More
by drivebytrucking
Employees Worked With
Kelsey Johnson
September 04, 2020
Everyone is super nice and try to help you and answer all your questions being very knowledgeable. But I need Kia to import the pickup truck, then I will buy one. your questions being very knowledgeable. But I need Kia to import the pickup truck, then I will buy one. More
by MMARSHALL74
September 04, 2020
Great job! Everyone was extremely nice. I can always count on a pleasant experience with thorough explanations. The waiting area is always clean and well stocked. count on a pleasant experience with thorough explanations. The waiting area is always clean and well stocked. More
by JBNEWSOME22
Employees Worked With
Mario Medina, Kelsey Johnson
September 03, 2020
Customer service was good by Kelsey. The last time I had my vehicle service there the price was very high for a oil change it believe I paid $50.00, dollars if not more. This time I had a coupon so I used i my vehicle service there the price was very high for a oil change it believe I paid $50.00, dollars if not more. This time I had a coupon so I used it. Because I was really considering going somewhere else for an oil change. More
by maxxie1985
Employees Worked With
Kelsey Johnson
September 03, 2020
I dealt with Russell from the body shop. He kept me informed of the progress the whole way through. Thought it took a little long. There were some issues with parts. But in the end I am satisfied. The informed of the progress the whole way through. Thought it took a little long. There were some issues with parts. But in the end I am satisfied. The staff in the body shop was pleasant and made things easy. Thank you. More
by CHIEF00
Employees Worked With
Russell
September 02, 2020
Tony was extremely helpful in making sure everything was okay, from the moment I walked through the door, to me taking time to relax in the waiting area, and then to get me a shuttle to take me to work. He okay, from the moment I walked through the door, to me taking time to relax in the waiting area, and then to get me a shuttle to take me to work. He made sure everything was ready for me and I couldn’t have been happier. More
by randimarieowens
Employees Worked With
Tony Catania, Kelsey Johnson
