Regal Kia Lakeland - Service Center

screw in tire I felt two hours was to long a time to patch a tire. Also the rep. didn't come to me a tell me what was happening with the repair. I'm sure I would of I felt two hours was to long a time to patch a tire. Also the rep. didn't come to me a tell me what was happening with the repair. I'm sure I would of heard instantly if he were trying to sell me new tires. I've come to Regal for all my service since I purchased the car and have always been told what was happening with my repair except yesterday. More

Good but not quite perfect Regular maintenance was very good. Also replaced window washer pump under warranty but failed to refill washer fluid reservoir and also reset maintena Regular maintenance was very good. Also replaced window washer pump under warranty but failed to refill washer fluid reservoir and also reset maintenance menu. Had to return for them to address these problems. Lastly the service computer program indicated transmission needed servicing that was not required until 60,000 miles whereas my mileage was less than 30,000. May go elsewhere for future service. More

Mario & Cashier were WONDERFUL! Pictures of car problems were appreciated. Car wash was disappointing - stuff left on windows like it was sprayed but not washed. were appreciated. Car wash was disappointing - stuff left on windows like it was sprayed but not washed. More

She recognized me and even came to the lobby to check on my mother and me. Very pleasant and is always in a cheerful mood when I arrive. my mother and me. Very pleasant and is always in a cheerful mood when I arrive. More

Kelsey was extremely helpful and friendly. She took my keys and got all the info she needed and took her time to explain all the service options available to me keys and got all the info she needed and took her time to explain all the service options available to me More

Professional and courteous. Mario was very courteous and helpful. First appointment they were overbooked and looking at almost a 2 hour wait, was able to get me rescheduled for a Mario was very courteous and helpful. First appointment they were overbooked and looking at almost a 2 hour wait, was able to get me rescheduled for another day that was more convenient. Got me in and out on the second one. Was great to work with. More

This dealership has a group of employees that work like I remember they used to be. Not pushy, informative, friendly and helpful! Simply the best! remember they used to be. Not pushy, informative, friendly and helpful! Simply the best! More

Great service Jorge you are awesome. Always a pleasure dealing with you and your team. Your hours and licatikns are excellent for our busy schedules dealing with you and your team. Your hours and licatikns are excellent for our busy schedules More

The employees are very courteous. I was greeted upon entering the building. I was very pleased with the speedy service. The waiting area was clean. The refreshments offered were delicious. My car was se entering the building. I was very pleased with the speedy service. The waiting area was clean. The refreshments offered were delicious. My car was serviced and cleaned to my satisfaction. More

I had an appointment for 830. Service was very prompt. I was offered the courtesy transport but I didnt need it. Jorge was extremely helpful. was offered the courtesy transport but I didnt need it. Jorge was extremely helpful. More