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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,300 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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3,300 Reviews of Regal Kia Lakeland - Service Center

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October 14, 2020

it was quick and everyone was very nice. I do enjoy the cupons which s why I bring it to yall instead of Brandon where I bought it, I let them deal with the issues!! lol More

by KMR1726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Moreira, David Maldanado
October 14, 2020

Very pleased with this dealership. There is a more relaxed atmosphere here than in the Orlando area, and the Service Staff are very friendly and they wash your vehicle when down with service work. More

by AUTOCRIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
October 14, 2020

Jonathan very responsive, frequent check ins. Service went as planned and timeframe was as Mario indicated. All wore masks and followed cdc guidelines. Was a great experience. More

by jsyrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson
October 14, 2020

The staff are always friendly and courteous. Brought my car in for an oil change and it was done in a timely manner. I am always satisfied with their performance. More

by JCANTY29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

Great customer service! Notified me of every step and kept me informed. Went above and beyond! He apologized for the longer than usual wait time and went over my recommended service needed. More

by MB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

Mario was very friendly. He told me how long it would take for my car to be serviced and he was right. Wish you would vacuum cars again. More

by NAVYWIFE1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
October 12, 2020

Eco reapply and oil change for my 2017 Kia Sorento. I have been doing this process for four years very satisfied of the service and employees I deal with! More

by DRBEAUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
October 09, 2020

Treated with respect. Nice comfortable waiting area. Was offered other choices instead of waiting. nice to know there are several options. A very nice young lady kept asking if there was anything I needed. More

by MRMELGOMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan May, Kelsey Johnson, Jorge Morfa
October 09, 2020

Stan da man and Sam were great to deal with.Even though Stan da man and Sam were great to deal with. Even though I only came in for an oil change on my 2016 Kia Soul...i walked out with a brand new Kia Sou More

by MMCGUIGAN2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam, Stan May, Jorge Morfa
October 07, 2020

I was very satisfied with the Service Manager Jorge to repair my CV Joint and also to Aliana for all her assistance for getting the 100,000 miles 10year warranty updated that I have been dealing with to c More

by JUPEDREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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