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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,124 Reviews

3,124 Reviews of Regal Kia Lakeland - Service Center

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March 09, 2020

I had an appointment for 830. Service was very prompt. I was offered the courtesy transport but I didnt need it. Jorge was extremely helpful. More

by OJGONZALEZ2016
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez/1600
March 09, 2020

Mario Medina Is an excellentCustomer service workerHe Mario Medina Is an excellent Customer service worker He is so kind, hive inmediatly Attention to my Kia He check my kia guarantee terms And se More

by JOMARJR1
Recommend Dealer
Yes
Employees Worked With
Mario Medina
March 09, 2020

Excellent customer service Working with the staff was a great experience. The only issue I had was the wait time was longer than expected. I'm retired so I didn't have an issue More

by ACOABD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
March 08, 2020

We came in for an oil change and looked at a few vehicles for a future purchase while we were there. Orlando was very helpful and not pressuring. More

by TRUAPPLING
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Regal Kia Lakeland responded

We are here when you are ready :)

March 05, 2020

Service Advisor-efficient, helpful, Pleasant & knowledgeable Waiting Room-clean and cheerful with plenty of snacks for customers Rest Room-Very clean Car ready when promised More

by ICONLEY68
Recommend Dealer
Yes
Employees Worked With
Jonathan Benite •••••
Mar 09, 2020 -

Regal Kia Lakeland responded

Thank you!

March 04, 2020

Desk employee (sorry I forgot his name) attached a coupon to my order as I had forgotten mine. Work was done in a timely fashion. More

by NTERRI
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Mar 09, 2020 -

Regal Kia Lakeland responded

Coupons are always a plus! See you next time :)

March 04, 2020

I was very unhappy with the service I received this time. I came in for an oil change and I was told that the price had gone up for this year. I expected that but I did not expect the amount of service to de More

by RODNEY170
Recommend Dealer
No
Employees Worked With
Jorge
Mar 06, 2020 -

Regal Kia Lakeland responded

Rodney, Thank you for your feedback, next time mention it to your service advisor or ask for the Service Manager Jeff Soloj to help you! They will happily vacuum your vehicle.

March 03, 2020

work done on a timley manner and satisfied Always have a pleasant experience at the dealership. People are very courteous and always ready to help me in any way possible. Plus I like the popcor More

by hiber.nation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spazio
March 02, 2020

Courteous and Professional The process for making the appointment was easy. The attendants were courteous and professional. The information was complete. The wait was ok. The on More

by JBLAKELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benite, Alexis Retama
March 02, 2020

Service is always good. Just need to improve on time. I had appt and it was over 2 hours before I got out. Otherwise it’s great. More

by LYNBOLYN
Recommend Dealer
Yes
Employees Worked With
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