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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,213 Reviews

3,213 Reviews of Regal Kia Lakeland - Service Center

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May 11, 2020

Always excellent service from this team. Mario is extremely professional. The entire staff is friendly and helpful. I will definitely buy my next Kia from Regal Kia. More

by marymlo
Recommend Dealer
Yes
Employees Worked With
Mario Medina
May 11, 2020

Jorge Benitez is always so helpful and very knowledgeable!!! I only like dealing with him when I go for services!!! He’s great and his service is awesome!! More

by EMORALES84
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
May 10, 2020

There service area is nice & service people are so appropriate... Kelsey should get 6 stars .. goes the extra mile to help. Greg was patient also More

by LAKEMARY412
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
May 03, 2020

Very happy with my Kia Rio, and everytime i have had to have it serviced no complaints they have always done a outstanding just, very pleased More

by PATTIWATSON19
Recommend Dealer
Yes
Employees Worked With
Brittany, James Henry, Mario Medina
May 03, 2020

Really good service. Fast service. Really good customer service. Like thet dont have to wait they take me home and when car is ready they pick me up. More

by SYNDIAF
Recommend Dealer
Yes
Employees Worked With
Mario Medina
May 01, 2020

Best place to get your car serviced. Everyone was super helpful and polite. My service was completed very quick and I was kept updated the entire time. More

by LEXIGODWIN13
Recommend Dealer
Yes
Employees Worked With
Phillip Dailey
May 01, 2020

Oil change and new wiper blades. Like the personal care they give you and let you know what’s happening, the 6 ft apart for social destining, and check out ver effecient More

by THOMMYRNIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name but he was very efficient
May 01, 2020

This place is a joke, their mechanics could careless about doing damage to your car, it took the guy double the time it should of to complete the job and he didn't even put my truck back together right. More

by Don
Recommend Dealer
No
Employees Worked With
Jeff Soloj
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
May 07, 2020 -

Regal Kia Lakeland responded

Don, I'm sorry it took longer than YOU expected, but time expectations were laid out before the job was started and a loaner provided. Perhaps next time if you were not rushing the mechanic it would be "put together right"

April 29, 2020

Went in for a tire rotation and I'll change. The service was quick and thorough and Phillip provided attentive and respectful customer service, begining with opening the door as I arrived and ending with a More

by EPPERSONCJ018175
Recommend Dealer
Yes
Employees Worked With
Phillip
April 29, 2020

Another great job by Jorge and the service department. Everything was much better than I thought it would be. Jorge is a definite asset to Regal. More

by wgause43
Recommend Dealer
Yes
Employees Worked With
Jorge(service department)
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