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3,115 Reviews of Regal Kia Lakeland - Service Center
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February 06, 2020
Check gas cap door I brought car in for wash, but also had the gas cap door checked. Door was sticking, and this was second time for this issue. Techs checked it and ma I brought car in for wash, but also had the gas cap door checked. Door was sticking, and this was second time for this issue. Techs checked it and made the adjustment to the door. Overall the service was good as it always is. Haven't had a bad experience with Regal service. More
by CARBONEBRUCE
Verified CustomerEmployees Worked With
February 05, 2020
Best service department anywhere! Service department is quick and efficient! All the service employees are very friendly and treat you with great respect. Been coming to Regal for Service department is quick and efficient! All the service employees are very friendly and treat you with great respect. Been coming to Regal for many years! More
by RRVLCEK80
Employees Worked With
Other Employees :
George, Johathan. All are great though! , Kelsey Johnson
February 05, 2020
Great service from the service advisor Jonathan to the mechanic Steven who performed the job. Accurate recommendations to keep my car working properly for a long time. mechanic Steven who performed the job. Accurate recommendations to keep my car working properly for a long time. More
by ernestomangual
Employees Worked With
Jonathan Benitez-Gerena, Steven Horn
January 31, 2020
Courteous and professional Both Mario and Nicholas (Nico) were exceptionally professional and friendly. Thanks to Logan, as well, who convinced me that I needed a new car, when Both Mario and Nicholas (Nico) were exceptionally professional and friendly. Thanks to Logan, as well, who convinced me that I needed a new car, when I had merely dropped mine off for repair. :) More
by LEDSULLIVAN
January 30, 2020
Poor service. No follow up. No answer phone calls. Everytime a higher quote for repairs. I got charged 300+and problem was not fixed so they came with a higher quote. They offered car wash, service ne Everytime a higher quote for repairs. I got charged 300+and problem was not fixed so they came with a higher quote. They offered car wash, service never delivered. I asked for appraisal, sales service never contacted me. I would’ve trade in my car and get a new one if they’ve paid attention. I just paid my bill, walked out with a car malfunctioning and nobody cared. More
by JOHANNACADENA
Employees Worked With
Jorge or george, Kelsey Johnson
January 30, 2020
Had routine oil change Need better traffic flow pattern. Hard to access service lanes if entering from Chevrolet side of dealership. Leaving dealership was difficult until w Need better traffic flow pattern. Hard to access service lanes if entering from Chevrolet side of dealership. Leaving dealership was difficult until we found access to light. More
by KAHWIL
Employees Worked With
Kelsey Johnson
January 29, 2020
service My cadenza was making a noise when turning the steering wheel. The car was test driven and checked out. So everything checked out after the test dr My cadenza was making a noise when turning the steering wheel. The car was test driven and checked out. So everything checked out after the test drive. No more noise. More
by ABURDETT2
Employees Worked With
Phillip
January 29, 2020
service Very pleased with service. Fast and car was washed. Nice waiting area. Enjoyed snacks and juice drink Lounge area very pleasant and good tv to watch. Very pleased with service. Fast and car was washed. Nice waiting area. Enjoyed snacks and juice drink Lounge area very pleasant and good tv to watch. More
by BOBKRONENWETTER
Employees Worked With
Todd Tripp
January 28, 2020
The best and fast! From start to finish the service was excellent. Enjoyed the popcorn in the lounge and update on the condition of the tires and brakes. The service From start to finish the service was excellent. Enjoyed the popcorn in the lounge and update on the condition of the tires and brakes. The service people were friendly and helpful. More
by RonDrake
Employees Worked With
January 28, 2020
My check engine light came on all of sudden. They took the car in and checked it out but could find nothing wrong. Everyone was heloful, professional, and nice. Thanks for car wash too! My receipt is in t the car in and checked it out but could find nothing wrong. Everyone was heloful, professional, and nice. Thanks for car wash too! My receipt is in the car so I don't have available the name of person who most helped me. More
by CCATO2806
Employees Worked With
I don't have available
