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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,212 Reviews

3,212 Reviews of Regal Kia Lakeland - Service Center

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April 01, 2020

Kia service is always so easy to work with! Always very polite, clean waiting area, and quick service. I enjoy having my vehicle serviced here. More

by LAUREN.HIMEL
Recommend Dealer
Yes
Employees Worked With
Mario Medina
March 31, 2020

I looked up a part they replaced, and they up charged me by 110% I am not happy about that at all. Being dropped off at home and picked up when it was finished was nice though More

by harrison.highsmith
Recommend Dealer
No
Employees Worked With
Kelsey Johnson
Apr 08, 2020 -

Regal Kia Lakeland responded

We use Kia Genuine parts, which are more costly but better for your vehicle. We can use aftermarket next time to save you money. Please contact Kia service Manager Jeff Soloj at 863-904-1170 to discuss

March 31, 2020

Always helpful and prompt. Jorge helped with my a/c problem and few days later helped with a door handle problem. He is always polite and courteous. More

by NANCY.NEWBERRY9175
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge in service dept. 5 stars
March 30, 2020

I love this dealership. They tend to have great service coupons from time to time as well. The service is always done well and the people are very nice. More

by christinewalters917
Recommend Dealer
Yes
Employees Worked With
Jorge
March 30, 2020

My transmission went out on my brand new Kia luckily one was in stock and they were able to have my car back to me the next day. More

by BB2GIGI
Recommend Dealer
Yes
Employees Worked With
Jon
March 28, 2020

Top notch as usual Engine replacement completed well ahead of expectations. Jeff Soloj out did himself. Who would have thought. Only place for me and Family for Purchas More

by RSWINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2020

They work with you and staff are very polite. Manager is awesome , I bought two Vehicles from Deon. I also referred friends to Regal Kia More

by JAZMYNMRAMOS
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deon Box, Mario Medina
March 27, 2020

They text me and let me know that my car was ready. Gave me a step by step update on how everything was going. Very friendly and helpful More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Misty, Dee in Collision department
March 25, 2020

Amazing service. Couldn’t ask for better people to help me with my car and I won’t be going anywhere else. So extremely happy with everyone there! More

by DanielleB95
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Norwood, Chris Robinson, Mario Medina, Kelsey Johnson
March 20, 2020

screw in tire I felt two hours was to long a time to patch a tire. Also the rep. didn't come to me a tell me what was happening with the repair. I'm sure I would of More

by hiber.nation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spazio, Mario Medina, Kelsey Johnson
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