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3,212 Reviews of Regal Kia Lakeland - Service Center
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March 09, 2020
Excellent customer service Working with the staff was a great experience. The only issue I had was the wait time was longer than expected. I'm retired so I didn't have an issue Working with the staff was a great experience. The only issue I had was the wait time was longer than expected. I'm retired so I didn't have an issue with waiting. More
by ACOABD
Verified CustomerEmployees Worked With
Kelsey Johnson
March 08, 2020
We came in for an oil change and looked at a few vehicles for a future purchase while we were there. Orlando was very helpful and not pressuring. for a future purchase while we were there. Orlando was very helpful and not pressuring. More
by TRUAPPLING
Employees Worked With
March 05, 2020
Service Advisor-efficient, helpful, Pleasant & knowledgeable Waiting Room-clean and cheerful with plenty of snacks for customers Rest Room-Very clean Car ready when promised knowledgeable Waiting Room-clean and cheerful with plenty of snacks for customers Rest Room-Very clean Car ready when promised More
by ICONLEY68
Employees Worked With
Jonathan Benite •••••
March 04, 2020
I was very unhappy with the service I received this time. I came in for an oil change and I was told that the price had gone up for this year. I expected that but I did not expect the amount of service to de I came in for an oil change and I was told that the price had gone up for this year. I expected that but I did not expect the amount of service to decrease. In the past I received the car wash and vacuuming as far as the service. I’d like to see that happen again. Thanks More
by RODNEY170
Employees Worked With
Jorge
March 04, 2020
Desk employee (sorry I forgot his name) attached a coupon to my order as I had forgotten mine. Work was done in a timely fashion. to my order as I had forgotten mine. Work was done in a timely fashion. More
by NTERRI
March 03, 2020
work done on a timley manner and satisfied Always have a pleasant experience at the dealership. People are very courteous and always ready to help me in any way possible. Plus I like the popcor Always have a pleasant experience at the dealership. People are very courteous and always ready to help me in any way possible. Plus I like the popcorn. More
by hiber.nation
Employees Worked With
Spazio
March 02, 2020
Courteous and Professional The process for making the appointment was easy. The attendants were courteous and professional. The information was complete. The wait was ok. The on The process for making the appointment was easy. The attendants were courteous and professional. The information was complete. The wait was ok. The only disappointment was that vacuuming is no longer part of the service. More
by JBLAKELAND
Employees Worked With
Jonathan Benite, Alexis Retama
March 02, 2020
Professional staff and nice lounge to wait in. I rely on the service department for all of my vehicles needs. Everything is handled with care. The only complaint I have is pricing on services and maintenanc the service department for all of my vehicles needs. Everything is handled with care. The only complaint I have is pricing on services and maintenance could be a lot better. More
by JLOVE244U
Employees Worked With
March 02, 2020
Jorge Benitez is a friendly, courteous, knowledgeable and professional advisor. Also, thank you technician Alexis Aviles for doing such a good job servicing my car. Great job Regal Kia! professional advisor. Also, thank you technician Alexis Aviles for doing such a good job servicing my car. Great job Regal Kia! More
by MELISSAZORN
Employees Worked With
Jorge Benitez
