Back

Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,210 Reviews

3,210 Reviews of Regal Kia Lakeland - Service Center

Sort by
January 13, 2020

I have brought vehicles here for service as well as having purchased our Silverado here. The Kia shop has serviced my Sedona since purchased at another dealer out of county More

by TNTWIGGINS
Recommend Dealer
Yes
Employees Worked With
Jorge
Jan 21, 2020 -

Regal Kia Lakeland responded

Thank you!

January 13, 2020

Service Review Regal Kia is awesome, they are efficient. Provide a ride service to my home while vehicle is being serviced and service to pick me up when service is More

by connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jan 21, 2020 -

Regal Kia Lakeland responded

Thank you!

January 13, 2020

#2 service, 3 months We were quite impressed by the entire process except for the optional car wash. Our car seemed dirtier driving away than it was when we arrived. We More

by JUDITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the name of the young gentleman we dealt with. We did not notify anyone of our displeasure about the poor job done on the car washing.
January 13, 2020

Service was done quickly and efficiently. Jonathan explained everthing and applied coupon so that I received discount on service. They also washed my car which was great because my next stop was carwa More

by bluesmacks
Recommend Dealer
Yes
Employees Worked With
Jonathan
January 13, 2020

It was a great time i enjoyed talking with Greg.. An Mario is a very nice person he has been the best service person to me he is the person I've spoken with on each one of my visits More

by cboderick24
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina
Jan 21, 2020 -

Regal Kia Lakeland responded

Thank you!

January 11, 2020

I Love is his place. They always satisfy me every time I come. The best car dealership I have ever went to. I tell all my friends if you want a car go to regal. More

by Davis.tarrell
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan May
January 09, 2020

Kelsey did a fabulous job. Very friendly and knowledgeable. The Facility was nice and clean. The wait wasnt unreasonable either. Everyone was very nice to talk to. More

by dale3jr08
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jan 21, 2020 -

Regal Kia Lakeland responded

Thank you, we agree, Kelsey is an asset to our team!

January 08, 2020

They need to stop being so stingy you guys took away the complimentary Car Wash and free vacuum, and 25 isn't enough to add the service department is in good shape the very polite received the area well cle More

by Peckhamsteven1980
Recommend Dealer
No
Employees Worked With
Chris Boswell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Regal Kia Lakeland responded

We still offer the complimentary car wash. The vacuum service was eliminated to help our customers get back on the road quicker, spending their time doing something they enjoy. We apologize for the inconvenience this may have caused you.

January 08, 2020

Regal KIA service is the best!! Fast and friendly service. Advisor Kelsey was awesome from start to finish, very professional. I dont take my KIAs anywhere else. Jeff and his team are the best!! More

by markydoo
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jan 21, 2020 -

Regal Kia Lakeland responded

Thank you!

January 08, 2020

These people were friendly and efficient. They kept me informed of my service. I had snacks while I waited which helped the time pass quickly More

by FLAMINGOMELLO123
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jan 21, 2020 -

Regal Kia Lakeland responded

Thank you!

...
296
...