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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,209 Reviews

3,209 Reviews of Regal Kia Lakeland - Service Center

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January 08, 2020

Service was fine. My issue is with the misleading wording in your service coupons. Aggravating to say the least. Next oil change won’t be at Kia Regal. More

by JUBILEESAILING
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
Jan 21, 2020 -

Regal Kia Lakeland responded

Thank you!

January 08, 2020

Regal KIA was fantastic from start to finish. Kelsey was on top of everything. Regal KIA is the best dealership that we have ever dealt with. More

by CAnnie
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jan 21, 2020 -

Regal Kia Lakeland responded

THANK YOU!! That means a lot to us!

January 08, 2020

Everyone in the service department always put customer service first! They are the chick-fil-a of service departments! I think that sums it up. More

by AJMILLER79
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson, Todd Tripp
Jan 21, 2020 -

Regal Kia Lakeland responded

wow, that is the BEST compliment!! Thank you

January 02, 2020

Too long of a wait and a feeling of being taken advantage of I swore I would never go back but go figure there are no other Kia dealers around me. I will not return unless absolutely needed More

by 1K.HYDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Mario Medina, Kelsey Johnson, Todd Tripp
January 02, 2020

Top Notch! They do a great job! They listen to the problem and get it resolved! Working with this dealership is easy. I get my car to them, and it gets fixed! More

by Readyroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
January 01, 2020

Kia has the best service department around. I had an 8:30 appointment on New Year’s Eve. I got there an hour early because an appointment I had earlier got me right in and out. Well Kia serv More

by Susandd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure if my service department names were. I was In and out before I had a chance to get names.
December 30, 2019

Very good no complanrs The staff was friendly. I was very pleased with the service and the information provided concerning an issue i had. 100 % pleased. Thank you Ted More

by FAMA715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Aviles Retama
December 30, 2019

Service review 12/28 Always a good experience. Wait time never seems to be too long & waiting area very comfortable. They always take good care of my car. I always feel More

by missmarcilaraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’ve honestly been there often enough to have dealt with most of the employees who all always are excellent to deal with. , Kelsey Johnson
December 23, 2019

Jorge Benitez Jorge is alway so friendly and helpful gets it done quick and accurately.The waiting room is great to they have a Tv and snacks and drinks for free a More

by AUSTINTHEODORSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeorge Benitez
Dec 30, 2019 -

Regal Kia Lakeland responded

Thank you Austin!!

December 23, 2019

Peace of mind Reasonable work service and price, good customer service and always friendliness. Your place is always kept clean and pleasant. Excellent location v More

by COMPASION17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Mario Medina, Kelsey Johnson
Dec 30, 2019 -

Regal Kia Lakeland responded

Thank you!

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