Regal Kia Lakeland - Service Center

Great experience! Employees helped and great customer service! Made everything simple to purchase car ty Employees helped and great customer service! Made everything simple to purchase car ty More

Was ok. ...but I still cant find out if my recall wwork was done. I got a call that the parts are in. But no one returns a phone call. ...but I still cant find out if my recall wwork was done. I got a call that the parts are in. But no one returns a phone call. More

Courtesy was excellent, very helpful and service time was as promised ?? Thanks so much as promised ?? Thanks so much More

I had an issue with my Kia and happened to be in town(I live 1-1/2 hrs away). There were no appointments, but they had me drop it off. She kept me informed both in person and then by text and a phone call live 1-1/2 hrs away). There were no appointments, but they had me drop it off. She kept me informed both in person and then by text and a phone call through the whole process. The time I spent in the waiting lounge was clean, comfortable with ample refreshments. A bad experience turned good. More

Very thorough and kept me updated with everything the shop had to do to my car and let me know when the parts where in and how long it would take shop had to do to my car and let me know when the parts where in and how long it would take More

I feel like I was tried to be robbed. They texted and said I need a four wheel wheel alignment. When I called and talked to the service advisor, he assured me that the car was out of ali They texted and said I need a four wheel wheel alignment. When I called and talked to the service advisor, he assured me that the car was out of alignment and needed to be until I told him I already had one done the last time I had my oil changed Then he started backpedaling not somewhere really feel comfortable doing business with More

They were very mice answer all question give me a time fame for repair and was early on my car to be done fame for repair and was early on my car to be done More

When I pulled up to the service department, I was greeted right away. I was shown where the coffee and refreshments were. And when my car had been serviced, I was told right away. Great customer service. right away. I was shown where the coffee and refreshments were. And when my car had been serviced, I was told right away. Great customer service. More

Anytime I have an issue with my vehicle Jeremy takes good care of my vehicle. care of my vehicle. More

Extreme aggravation, shotty work, misleading communication Really nine more words just more aggravation out of y'all communication Really nine more words just more aggravation out of y'all More