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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,210 Reviews

3,210 Reviews of Regal Kia Lakeland - Service Center

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December 01, 2023

Had to have the engine replaced. Staff worked tirelessly to have the work completed. Excellent results More

by maypen67
Recommend Dealer
Yes
Employees Worked With
Brooke
Dec 08, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

December 01, 2023

My experience was great They informed me on the service that was needed along with the service I requested More

by Jacqueline.mitchell47
Recommend Dealer
Yes
Dec 08, 2023 -

Regal Kia Lakeland responded

We are grateful that you took the time out to leave us a review.

November 30, 2023

Very nice place with very nice staff,and the work performed on my car was quick and efficient. More

by RTG910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Regal Kia Lakeland responded

At Regal, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner.

November 30, 2023

I always get great service, and I feel like a valued customer when Jeremy takes care of me. More

by dc.1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal. Thank you.

November 29, 2023

The vehicle was supposed to be gone over and all mechanical issues, so it has a loud roar in the vibration in the steering wheel. More

by a.frank.ross
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 08, 2023 -

Regal Kia Lakeland responded

Thank you.

November 29, 2023

Very excellent and informative. They were very helpful and answered all my questions to my satisfaction More

by Felices323
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
Dec 08, 2023 -

Regal Kia Lakeland responded

Thank you.

November 28, 2023

JEREMY CUSTOMER SERVICE IS AWESOME , HE SHOULD BE PROMOTED TO SERVICE MANAGER, HE EXPLAINED AND SEND ME PHOTO OF WHAT THE PROBLEM WAS ONE OF MY TIRES AND HELP ME , TO GET THE RIGHT TIRE . More

by SARAYDANNY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Regal Kia Lakeland responded

It’s great to hear that you had a positive experience with Jeremy. We hope to see you again soon!

November 28, 2023

Si es un servicio muy excelente y una muy buena atención gracias me siento muy bien More

by miguelhenao072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
Nov 28, 2023 -

Regal Kia Lakeland responded

Gracias!

November 28, 2023

Always accommodating, professional and courteous This is my 3rd Kia bought from this dealership. I will continue to purchase and have my service done at this dealership. I highly recommend. More

by RENAEGODWIN
Recommend Dealer
Yes
Employees Worked With
Brooke
Dec 08, 2023 -

Regal Kia Lakeland responded

Thank you for your loyalty and congratulations!

November 26, 2023

No delay in service appointment. Service done in the expected time period. Very efficient business practices. Helpful and friendly staff. More

by andrew77
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Nov 26, 2023 -

andrew77 responded

This servicing event went well.

Nov 28, 2023 -

Regal Kia Lakeland responded

Thank you!

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