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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,954 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,954 reviews

September 07, 2024

very good customer service very helpful very knowledgeable. Would recommend them to anyone very professional. More

by ariel.richardson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Garcia, Steve Vigil, Damian Perez
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Sep 12, 2024 -

Reliable Nissan responded

Thank you for your wonderful feedback! We're glad to hear that you found our customer service helpful, knowledgeable, and professional. Your recommendation means a lot to us. We look forward to serving you again and continuing to provide excellent service!

September 07, 2024

Brought my car in for an oil change. Whatever the techs did triggered three service alerts on my dash (not there before I came in!) They recorded my mileage wrong on their paperwork. Wh More

by mckeegms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
Report | Print
Sep 13, 2024 -

Reliable Nissan responded

It's concerning to us that the service alerts appeared on your dashboard and there was a discrepancy with the mileage recorded. We take these matters seriously and want to address them promptly. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com or 602-847-8536. He will be happy to look into this further and ensure we resolve any outstanding concerns.

September 05, 2024

Great help from the salesman did a good job working with us found us a great truck and a great deal More

by rldimas1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sorensen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bodie
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Sep 11, 2024 -

Reliable Nissan responded

We’re thrilled to hear that our salesman helped you find the perfect truck at a great deal. Your satisfaction is our priority, and we appreciate your support! Enjoy your new ride!

September 05, 2024

Muy buena atención y un servicio excepcional. Gracias por darle solución a mi situación, aunque me presenté sin cita previa. Gracias More

by aalzargarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil, Damian Perez
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Sep 11, 2024 -

Reliable Nissan responded

We're thrilled to hear you had a great experience with our team. We always strive to provide exceptional service, and we're glad we could assist you, even on short notice. Your feedback means a lot to us!

September 05, 2024

Ramon Mendoza was very good at the car in and out quicker than I expected More

by frank2vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza service department five stars, Steve Vigil
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Sep 12, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Ramon provided efficient and timely service. It's great to know he exceeded your expectations and got you in and out quickly. If you need anything else or have any questions in the future, don’t hesitate to reach out. We look forward to serving you again!

September 04, 2024

This dealership was very professional and courteous. The wait time was not long,but the cost of repairs was higher than expected.but over all very good More

by rudyrael1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Sep 10, 2024 -

Reliable Nissan responded

Thanks for your feedback, Rudy! We're glad to hear you found our team professional and the wait time reasonable. We strive for transparency in pricing and appreciate your understanding. Your insights help us improve, and we hope to serve you even better next time!

September 04, 2024

Josh is always super kind and helpful! quick to help out with anything that comes up or does what he can to resolve all issues! More

by Itsa.Autumn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McCracken
Report | Print
Sep 11, 2024 -

Reliable Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that Josh consistently provides kind and helpful service. It's great to know he’s quick to assist and resolve any issues. We appreciate your support and look forward to continuing to serve you!

September 04, 2024

I spoke with a courteous and helpful agent scheduling my service appointment on the phone. The service person efficiently started the paperwork for my car and confirmed my contact number since I was droppin More

by LindaO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
Report | Print
Sep 10, 2024 -

Reliable Nissan responded

Thank you for your fantastic review, Linda! We're thrilled to hear about your positive experience with our team and the seamless service updates. Your feedback motivates us to keep providing top-notch service. We look forward to assisting you again in the future!

September 03, 2024

The dealership was amazing they've helped us a lot with how we want with payments and gave us an amazing offer at Reliable Nissan More

by BRYSON BOJORQUEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Esparza
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Sep 11, 2024 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear that our team was able to assist you with your payment options and provide an amazing offer. It's always our goal to ensure our customers are satisfied and well taken care of. If you have any more questions or need further assistance, please don’t hesitate to reach out. Enjoy your new vehicle!

September 03, 2024

Services is always the best 5 stars . Nissan Reliable takes pride in all they do most of all when it comes to Customer Services you will get the best! I bought a brand new car at Reliable More

by Elizabethsnyder426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Sep 11, 2024 -

Reliable Nissan responded

Thank you so much for your glowing review! We're thrilled to hear that your experience with our service team has been outstanding. It's great to know that the free oil changes and prompt service have exceeded your expectations. We take pride in delivering top-notch customer care and are grateful for your continued trust in us. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again!

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