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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,956 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,956 reviews

September 01, 2024

Went in for noisy brakes. $635 later & problem still happening(replaced brakes, rotors & flushed brake lines)! Called back & going back 9/3/24. Obviously work completed not t More

by ronmar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza, Steve Vigil
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Sep 11, 2024 -

Reliable Nissan responded

We're sorry to hear about the ongoing issues with your brakes and understand your frustration with having to return and reschedule appointments. We want to make sure we address this matter properly. Please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com. He will work with you to resolve this issue. We appreciate your patience and look forward to making things right.

September 01, 2024

Service person(Josh) was quite friendly. He was very easy to talk with and was very knowledgeable. More

by NSUGRAD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 09, 2024 -

Reliable Nissan responded

Thank you for your review! We’re glad to hear that Josh provided you with friendly and knowledgeable service. We’ll be sure to pass along your kind words to him. If you need any further assistance or have any questions, don’t hesitate to reach out. We look forward to serving you again!

September 01, 2024

Staff is helpful and polite- waiting area clean and comfortable. Recommend coming here for service. More

by CLOU221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall
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Sep 09, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're delighted to hear that our staff was helpful and polite, and that you found the waiting area clean and comfortable. We appreciate your recommendation and look forward to serving you again in the future. If you need anything else, feel free to reach out!

September 01, 2024

Mis preguntas fueron contestadas claramente y perfectamente muy buen servicio me gusta asistir a esta localidad More

by Balti41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Roybal
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Sep 09, 2024 -

Reliable Nissan responded

¡Gracias por tus amables palabras! Nos complace saber que respondimos tus preguntas con claridad y que tuviste una experiencia positiva con nosotros. Es genial saber que disfrutas de venir a nuestras instalaciones. Si tienes más preguntas o necesitas más ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Esperamos verte de nuevo!

August 31, 2024

The staff was very helpful and kept me updated on the service for my vehicle. More

by VT_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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August 31, 2024

Easiest vehicle purchase - didn’t waste my time. Very pleased and got a wonderful deal. More

by LLNMRYAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janae
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August 31, 2024

They lie! And are untrustworthy! They promised I could use a coupon and then would not let me use it! They do not return phone calls and make you wait forever More

by Jesusis#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hesslegrave, Manny Garcia
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August 31, 2024

Never looked at the faulty component, claimed that they cleaned up stuff they didn’t More

by Lemon leaf owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hesslegrave, Manny Garcia, Steve Vigil
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August 31, 2024

Why was the tire pressures set to 29 lbs after my service when the recommended tire pressure on the door panel says 32 lbs? When I took possession of my new Kicks back in 1/30/2024 , I noticed the tire press More

by JKIVLIGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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August 31, 2024

Scam bad business will never return. Had to go there for a recall rip off. More

by zackstim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Feel bad for everyone that works there telling good people lies
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